Director Of Operations
Dar Al Shifa Hospital
Total years of experience :23 years, 1 Months
As a Director of Operations (DOO), I am enjoying a key role within the hospital that aims at helping the hospital to fulfill its mission and achieve its preset goals. DOO is playing a pivotal role in improving the operational efficiency and effectiveness, with special focus on the non-clinical areas. Under the guidance of the CEO, gives distinctive attention to departments, functions and programs that require close follow up, encounter special challenges or involve missed opportunities.
Played a prominent role in obtaining the ACI Accreditation and Re-Accreditation. Overseeing the implementation of technology enhancements and business process re-engineering within the revenue cycle and supply chain work stream of Operations.
• Established the in-house Internal Audit department after a smooth transition from PwC who were providing the internal audit services through an outsourcing agreement.
• Completed and enterprise-wide assessment of critical organizational risks that serves as both a management tool for senior leadership and a foundation for internal audit work plans
• Established a vision for internal audit by creating a multi-year Internal Audit Plan incorporating feedback from critical stakeholders (Board of Directors, senior leadership, and operating management)
• Delivered internal audit services utilizing an in-house staffing model.
Job profile primarily was setting up an internal audit department and heading the same in the organization with functional reporting to the Chairman (Board) and administrative reporting to the CEO. Successfully introduced and incorporated internal audit activity in the organization's risk management and corporate governance structure.
Being In-charge of the function I was responsible to develop and execute the annual audit plan and developing procedures, schedules, priorities and programs for achieving audit objectives and scope. Preparing necessary revisions to generate the final audit reports and management summaries. Actively participated and played a consultative role in ERP (SAP) implementation project by reviewing and proposing internal control mechanism to be built in to the system.
Proactively interacted with executive, and operating management to ensure that their audit and business-risk management needs are met in a cost-effective manner.
As Senior Consultant, I was responsible for planning, scheduling and executing audit, preparing audit report and executive summary. Participating in closing conference to discuss audit results and formulate recommendations. Conducting follow-up reviews on the implementation status of the previous recommendations and maintain the productive client relationship. I was actively involved in preparing the audit plans, audit proposals and delivering presentations to the audit committee.
As a team leader, I have supervised and conducted end-to-end internal audit assignments of branches of the bank as well as corporate office (departmental audits) such as Credit Operations, Treasury, Sales, Finance & Accounts, Administration and HR departments. I have also conducted investigative audits / independent inquiries e.g. misappropriation / embezzlement of funds, staff collusions and HR issues. Furthermore, I have participated actively in development of audit working papers for credit appraisal & evaluation and audit programs for branches / departments, audit sampling model, formats for executive summary & audit reports
As an accountant at Central Regional Office, my role was to prepare and / or coordinate the process of preparation of financial statements, estimates, summaries and other financial analyses and management reports. Coordinate with branches and head office in each financial and non-financial information and apprise with all management reports ensuring stringent compliance and for management’s review of performance and policy impacts regarding the accounts and finance related issues etc.
Certification in Risk Management Assurance
Passed in 1st division with 61% marks