WAITRESS
SHERATON HOTEL AND TOWERS
Total years of experience :4 years, 9 Months
RESPONSIBILITIES/DUTIES: WAITRESS
Four years experience at the international restaurant, building and nurturing of
relationships with customers and prospective customers.
Providing excellent customer service
Checking on customers to make sure they enjoy their time at the restaurant
Escort customers to their table.
Serve food, prepare checks, present menus to customers
Answer questions related to the specialties available at the restaurant
Explain on how food and beverages are being prepared
Waiting at the tables
Taking orders and serving food and beverages
Checking patrons for the minimum age before serving alcoholic beverages
Maintaining supplies and inventory
Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.
Full product knowledge of all menu items and hotel facilities and services.
Check on customers asking if they are enjoying their meals and service.
Ensuring the food service area is left clean and tidy once all the guests have
left.
Relaying, preparing and setting tables for the next guests.
Looking after
