Logistics Manager KSA
Sun And Sand Sports - Saudi Arabia
Total years of experience :20 years, 1 month
Managing KSA region with a DC in Riyadh - 20, 000 SQM and a satellite DC at JEDDAH.
Handling the team responsible for - logistics, warehousing, transportation, and logistical customer service in KSA.
Set KPI’s both operational and financial.
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
Ensure all KPI’s are met and SLA’s achieved.
Closely working with the SALES and MERCHANDISING teams to make ordering and fulfilment optimized to support business needs.
Maintain metrics and analyze data to assess performance and implement improvement.
* Retail & Wholesale Distribution
* Improve the On-Time deliverance
* Inbound storage & Outbound projections/planning
* Long term transport solution & strategic partnerships
* Work towards achieving SLA
* Setting up KPI
* Reverse Logistics
* Central Fleet & People Management
VALUE ADDITION: Dispatch Planning
Warehousing & Fleet Management
Retail & Wholesale Distribution
GCC Exports shipping & documentation
Reverse Logistics
Job responsibility and Outcomes
In-charge of a 100, 000 Sq Feet - Distribution centre.
• Handling, planning & strategize a daily dispatch of upto 2, 000 boxes / 50, 000 units (Based on daily ready goods, store requirements & confirmed wholesale store deliveries)
• Plan schedules for a fleet of 19+ vehicles to serve around 100+ retail stores & wholesale customers across UAE.
• Liaise with retail operations team, wholesale sales team, SCM team to ease & better the process.
• Work towards continuous improvement of the storage & dispatch plan.
• Manage, plan, execute all incoming packed goods from all warehouses & 3 PL partners.
• Arrange additional manpower, vehicles as and when required.
• Reverse logistics from stores to Retail warehouse for pull out stocks & IBT to second tier stores/outlets.
• Manage all staff needs and grievances.
• Handle vehicle maintenance.
• Oversee the export shipments (Documentation, Palletization & Delivery to appointed freight forwarders)
• Verify & implement strict adherence of documents & goods supplied are as required by customs, free zone & all responsible authorities.
• Responding to all customer complaints or queries in an efficient manner.
• Troubleshooting quickly and effectively under pressure.
• Maintaining good relationships with other units and working with them to improve systems.
1) July 2006 till August 2012
Reputed Multinational Co in Jebel Ali Free Zone,
PUMA MIDDLE EAST FZ LLC (Subsidiary of PUMA AG Headquartered in Germany)
LOGISTICS / ADMINISTRATION
* Import / Export documentation
* Co ordination (Logistics)
* Warehouse Administration
• In-charge for all incoming shipments (documentation / processing)
• Follow up on Import documents & ensure timely receipt of documents for clearance of cargo.
• Ensure proper checking & stocking of goods.
• Co-ordinate with the sales for the confirmation of orders. To give them a chance to find out if there is any additional or pending orders to be added.
• Keep track of all salesmen's orders & check schedule for deliveries.
• Update salesmen on stock position / expected shipments and advice dates for availability of stocks.
• Get reports for salesmen on the customer's performance as well as theirs.
• Choose the best transporter from different cargo agencies on bidding, rates and charges given by them.
• Identify shipping lines /freight forwarders based on their strength in respective sector of imports & exports. Constant review on their performances.
• Mode of shipment being determined.
• Coordinate with the warehouse for the actual quantity of the goods to be shipped and advice date of delivery.
• Ensure goods to be shipped will have all the necessary documents completed in all aspects and be expedited the quickest way possible.
• Documentation checks properly adhered.
• Advise the consignee about the shipping details.
• Follow - up Letter of Credit with necessary documents based on terms and conditions in the L/C.
• Documentation checks properly adhered.
• Speed of distribution being monitored closely to ensure product reaches final destination in time.
• Liaise with the shipping / transporting company for the sailing / dispatch schedule.
• Follow-up with transporting companies, agent in the border for the returning back of Custom's exit-entry to avoid penalty from Jebel Ali Customs.
2) March 2001 till June 2006
Reputed Multinational Co in Jebel Ali Free Zone, SKECHERS (HEALTHLINES MIDDLE EAST Ltd.)
ORDER PROCESSING/ DOCUMENTATION/ LOGISTICS
* In charge of Order processing
* Import & Export documentation
* Sales Co ordination
* In charge of Warehouse inventory control
* Administration Assistant (JAFZA)
• Bachelor of Business Management (BBM) from Mangalore University - Karnataka State, India. (In the Year 2000)
• Completed a Three-year Advanced Diploma course in Oracle and Developer 2000 (ADSE) at APTECH institute, Mangalore. (In the year 2000)