Sales & Marketing Executive
SETTEC (The Training House)
Total years of experience :20 years, 7 Months
• Present and sell company products and services to current and potential clients.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Introduce a new product.
• Attract new customers.
• Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Increase product awareness among the target audience.
• Inform target audience about features and benefits of our product and its competitive advantage, leading to increase in sales.
• Increase brand awareness.
• Prepare presentations, proposals and sales contracts.
• Establish and maintain current client and potential client relationships.
• Increase a products rate among existing consumers.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
• Increase repeat purchase.
• Build customers database and Develop database of customers.
• Perform research and develop various marketing ideas and analyze current trends in media, mobile and social media.
• counter a competitor's sales promotion and other activities.
• Creating and distributing regular e-newsletter. They should also collect email addresses using a wide variety of means. These lists are use in email blasts of their e-newsletter.
• Increase and maintaining customer databases.
• Increase email database for support Email Campaign.
• Other duties as assigned.
• Demonstrating products.
• Helping customers understand features of software packages.
• Advising customers on the care of purchased goods.
• Selling customer aftercare policies.
• Taking special orders for goods not in stock.
• Providing basic technical advice and solutions.
• Develop and maintain a customer database.
• Make sales calls to new and existing clients.
• Negotiate with clients.
• Develop and make presentations of company products and services to current and potential clients.
• Present sales contracts.
• Follow up on sales activity.
• Ensure customer service satisfaction and good client relationships.
• Monitor competitors, market conditions and product development.
• Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
• Listen or read carefully about the computer problems.
• May have to instruct a computer user over the phone step-by-step to fix a problem.
• Diagnose software and hardware problems.
• Fix computer problems and ensure minimum or no down time.
• Set up servers and routers.