HR Business Partner
LINKonLINE (subsidary of OTVentures)
Total years of experience :20 years, 2 months
Recruitment & Selection Function
- Act as a liaison between business and finance department on working with the implementation of the work force plan
- Work on design of competencies for some positions in LINKonLINE
- Design of updated job descriptions, job qualifications and KPIs for each position
- Handle all recruitment and selection processes for 2 subsidiaries of OT Ventures ( LINKonLINE and MSN Arabia)
- Ensure the effective on-boarding of new hires
- Manage the communication with external online recruitment resources
- Handle full administration on the internal online system (Create and post jobs, get the necessary approvals, updating candidates status, communication to successful and unsuccessful candidate, closure of recruitment requests, send welcome emails to new members on their first hiring day)
- Provide training and coaching to line managers on interviewing techniques
- Provide coaching for HR representatives of other subsidiaries on interviewing skills
- Handle Exit interviews and take necessary actions if needed
Performance Management Function
- Created a new performance management model for the company
- Plan and ensure performance cycle is correctly and timely implemented
- Provide advice and support to business leaders and employees during the performance cycle
- Monitor the evaluations and handling the rejection cases.
- Analyze the data before the evaluations approval to ensure compliance with agreed upon percentages distributed across organization as a whole as well as among departments
- Advise line managers on how to build capability and improve performance
Career Management Role:
- Confidential Career Consulting meetings
- Take the necessary actions resulting from the career consulting
- Build job descriptions for each job.
- Manage career paths of different functions.
- Provide advice and support on organizational and departments re-structure
o Recruitment and Training Related Responsibilities
- Set CareerMidEast.com Man Power plan.
- Interview and select different candidates to equip different positions in CareerMidEast.com such as Sales and Portal Development Executives.
- Create job descriptions for all CareerMidEast.com positions
- Assist line managers in LINKonLINE unit to write the job descriptions for their own team members
- Manage the online recruitment process in LINKonLINE unit
- Create Key Performance Indicators (KPIs) for CareerMidEast team
- Set the training plan for CareerMidEast.com team
- Set the competencies required for CareerMidEast.com team and determine the level of each employee and set the required trainings accordingly
- Organized a team building training for LINKonLINE Unit using experiential learning methodology in association with the Human Resources Department and Aspire for Consulting and Training
- Deliver sessions about resume writing and job search for university students ( e.g. Canadian International College - Summer 2008)
- Set the proper packages for new comers and develop salary ranges to CareerMidEast.com team
- Monitor the hiring process for the new comers
- Attend the different employment fairs
Portal Development Related Duties
- Manage all partnerships with international job boards and job fairs organizers
- Represent CareerMidEast.com in international human resources events: the HR Summit held in Abu Dhabi and organized by IIR Middle East
- Prepare the annual roadmap and budget to ensure the alignment of business needs with portal plans to achieve portal targets
- Prepare presentations showing the rate of growth of the product month over month and year over year
- Coordinate portal development activities to the portal project teams.
- Analyze portal statistics to come with constructive decisions and keep track of user behavior.
1. Prepared and liaised with Head of Corporate Services on budget spreadsheets against the Embassy’s budget in accordance with corporate policies to ensure on-budget expenditure and value for money.
2. Helped the Head of Corporate Services to prepare for important meetings and video conferences by preparing and arranging all needed documents for all attendees, help setting meetings’ agenda, booking rooms and follow up with IT for any needed technical support
3. Monitored the cost of maintenance services to the Embassy, including the cost of the employment of casual labors
4. Set a new system to count and approve the overtime worked by Embassy’s cleaners and technical works group to ensure worked hours really meet embassy’s needs and to ensure the best use of human resources
5. Participated in interview panels
6. Created, Edited and managed efficient implementation of a wide range of Embassy’s policies including
o Transport
o Mobile Phones
o Accommodation
o Uniform
o Dress Code
o Health and Safety
7. Took over a big part of the Procurement Manager role after the regionalization project was implemented including but not limited to:
o Trained embassy staff on the workflow for the Foreign Office work frame on Procurement procedures in addition to providing advice concerning issuance of Corporate Credit Cards
o Carried out all necessary approvals and procedures to widen the use of Government Procurement Cards
o Supervised and oversaw all the responsibilities assigned to the Cashier, Contract Manager and Store Keeper
o Authorized all purchase orders carried out by embassy staff
o Performed all the required research and followed all the procurement, safety and security procedures to make a purchase of office chairs to the Embassy’s Restricted Area
o Provided all the needed advice to the Ambassador’s Personal Assistant for the purchase of a meeting table and chairs to his office
8. Overall management of the cost of providing transport, accommodation, telephone and maintenance services in addition to provision of uniform to entitled Embassy Staff
9. Handled all the necessary communication to introduce a new ATM machine in premises to facilitate salaries withdrawals to local staff
10. Checking and monitoring of all medical and dental claims in accordance with the corresponding policies
11. Continuous checking and authorizing of staff expense claims through the official account ensuring they are in line with FCO policies and local practice
12. Authorizing of suppliers’ invoices and checking that all goods and services are received to a satisfactory standard.
13. Authorizing all staff mobile bills and make sure they don’t exceed the allowed limit
14. Worked as Deputy Logistics Manager and Transport Manager in Crisis Exercise and during real emergencies faced by the embassy
15. Overall responsibility for the Health and Safety committee where the following was implemented
o Established and monitored a Fire Warden and First Aider system across the whole embassy
o Arranged for a First Aid training for Embassy’s appointed first aiders that took place for the first time in 10 years
o Introduced an incident reporting system that was implemented for the first time in the embassy
o Provided first aid boxes in all embassy’s offices
o Ensured all embassy’s properties include fire blankets and extinguishers where necessary
16. Monitored all the needed routine checks carried out by the Technical Works Group
17. Line management of the Embassy’s Accommodation Officer, Transport Manager, Store Manager, Contract Manager and Cashier
- Guide different employers to search resumes of CareerMidEast.com to find the candidates that suit their requirements
- Help employers write clear and concise job descriptions and job qualifications
- Work on developing content by either collaborating with external entities to provide a good flow of articles or editing and re-writing of articles through CareerMidEast.com content department
- Prepare portal statistics reports to help the Portal Development Manager come out with constructive decisions and keep track of user behavior
- Follow up on online marketing campaigns in coordination with Creative and Media Team
- Execute Online Surveys, Usability Tests and Newsletters
- Execute community building plans
- Handle all local & overseas accounts.
- Attract business associates in Egypt and Gulf to use the traning & recruitment services of CareerMideast.com.
- Discuss and understand the client's hiring needs with their HR representatives to prepare aggressive recruitment programs to meet these needs.
- Search, Screen and filter CVs in order to forward the suitable ones to CareerMidEast clients.
- Represent CareerMidEast.com in employment fairs and events.
- Help in setting up the business plan and participate in the brainstorm sessions
- Discuss and understand the client’s training needs to prepare customized training programs and courses to their staff
- Participated in organizing training events held in the Cairo International Convention Center that were held in the States and transmitted to Egypt via Satellite
After studying for the HR Planning Certificate, I learned the below skills: * Identify how HR Planning contributes to the strategic planning of the organization * Identify current skill and knowledge equity within the organization and forecast requirments to meet organizational objectives * Establish personnel requirements to meet strategic and operational objectives * Prepare for and implement recruitment * Identify various selection methods * Prepare for and carry out selection interviews * Identify and implement proper policies and procedures for recruitment and selection