Salman Amlani, Manager – Professional Services

Salman Amlani

Manager – Professional Services

InfoScape Technologies, Dubai

Location
United Arab Emirates - Dubai
Education
Master's degree, MBA-Finance
Experience
22 years, 7 months

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Work Experience

Total years of experience :22 years, 7 months

Manager – Professional Services at InfoScape Technologies, Dubai
  • United Arab Emirates - Dubai
  • My current job since June 2010

- Accountable for project execution and customer satisfaction;
- Implementation & Training of projects related to various hospitality products ranging from HR & Payroll, to Guest Request management to Spa Operations;
- Managing Training & support teams for Dubai & India Operations.
- Actively part of Presales, software implementation, Training, Project Management & Support;
- Learning, updating, training, being trained and technology transfer - an ongoing process
- Setting up processes, knowledgebase, libraries, documentation etc.
- Successfully streamlined support process catering to Hotels for GCC and India clients.
- Successfully designed and implemented SOPs for various major Chains Hotels at corporate Level such as Emaar Hospitality, Danat Group of Hotels.
- Certified trainer for HotSOS and SpaSoft application

Administrator / IT Executive at Antal International
  • United Arab Emirates - Dubai
  • My current job since January 2007

- Initiating and developing necessary policies, procedures and forms for the Personnel, HR and Recruitment business and aid in their timely and continued implementation.
- Handling staff records & all Public Relations formalities (Labor Office/Immigration).
- Establishing methods of monitoring and reporting financial performance through a system of KPI, targets and appraisals
- Prepare Weekly & Monthly report for CEO and for the Head Office in London.
- Support Team Leaders to achieve their monthly and quarterly targets.
- Ensure & follow-up with clients for timely payment and do regular Audits
- Assist CEO to maintain his day to day schedule.
- Ensure cost effective solutions for all administration activities.
- Maintenance of database and server.
- Troubleshoot hardware / software problem and take regular backup of server.
- Research and implement new technology and regularly updating the new technologies in the market when it comes to new software’s or hardware.
- Part of core testing team for In-House build recruitment software- Recruit Studio.

Processing Coordinator / IT Administrator at Montreal Management Consultant Est.
  • United Arab Emirates - Sharjah
  • June 2005 to January 2007

-Prepare clients’ file for immigration
-Ensure networks and operating systems are running smoothly
-Research and implement new technology
-Troubleshoot hardware / software problem and take regular backup of server.

Transmission Controller at ARY Digital TV, FZ LLC Dubai
  • United Arab Emirates - Dubai
  • December 2004 to June 2005

Uploading of programs to server, making a play-list; up-linking of programs to air, and monitoring the Channels.

Programmer at Emirates Center for Managment and Information Technology
  • United Arab Emirates - Dubai
  • June 2003 to December 2003

Internship from ECMIT (Champlain College), Dubai-
Developing a Human Resource Information Management System Program. (From June 2003 to December 2003).

Education

Master's degree, MBA-Finance
  • at SZABIST University
  • December 2009

Currently pursing MBA degree in Finance. Current CGPA is 3.2

Bachelor's degree, Computer Information System -software Development
  • at ECMIT - (Champlain College)
  • December 2004

An undergraduate from the ECMIT- (affliated with Champlain College, Vermont, U.S.A), United Arab Emirates, graduated in Decmeber with a Bachelor’s of Science in Computer Information System(concentrations in Software Development).

High school or equivalent, O'Level
  • at Arab Unity School
  • May 2001

Completed O’ levels from Arab Unity School, Dubai. (2001)

Diploma, Diploma in Web Designing & Macromedia Flash
  • at American Technical Academy (ATA).
  • September 2000

Specialties & Skills

Finance
Software Development
MBA Finance
Transmission
System Software
MS Office (Access, Excel, Word, PowerPoint).
Windows’98, 2000, XP, ME
LINUX (Red Hat).
HTML Coding
JavaScript
VB script
CGI Perl
Adobe PhotoShop6.0
Dream Weaver
Macromedia Flash 5.0
Visual Basic 6.0
c++ (cpluzpluz)
Interperonal Communication
LAN / WAN

Languages

English
Expert
Urdu
Intermediate
Hindi
Beginner

Memberships

Aga Khan Scouts Group
  • Assistant Scouts Master
  • January 1997

Training and Certifications

Project Management Professional (Certificate)
Date Attended:
April 2013
Valid Until:
April 2013

Hobbies

  • Photography, Travelling, Music, Bowling, Cricket & Football.