IT Manager
Zegna Japan Co, Ltd.
Total years of experience :13 years, 5 months
•Managed IT infrastructure in Japan servicing 12 countries in Asia Pacific.
•Administrator of the company’s network, servers and exchange mail system
•Provided 2nd level technical support for both Japan and Asia users
•Troubleshoot the company’s Retail System application
Deskside Engineering
•2nd Level technical support for MSDW users.
•Deskside and Remote troubleshooting for desktop and network connectivity.
•Installation and configuration of Windows NT workstations and Microsoft Office application and other Business Unit specific applications.
Web Designer and System Administrator
•Designed and developed the company’s web site.
•Administrator and Managed office computer and the company’s database access.