Coordinator Receptionist
Toyota - Qatar
Total des années d'expérience :9 years, 6 Mois
- Managing the running of the Reception area by welcoming Clients on arrival and Propose assistance where necessary.
- Support the advisory team translation if needed to reduce the waiting time. - Setting up and closing down of the Reception area, including preparation for appointments the following day.
- Invoice and collect payment from customers for services.
- Handle and resolve customer complaints regarding services by using CRM system (Customer relationship management)
- Maintain customer records and enter data into computer databases : SAP system (Systems Applications and Products)Ensure all customer vehicles are clean and ready according to the promised completion time.
- Carry out the service delivery to the customer with a high emphasis .
-My mission as an English Language teacher was to greatly improve the lives of those around me, to be an example of high integrity and class, to be a great communicator, to uplift and inspire.
-To make the teaching experience fun for the students as well as for myself.
-To inspire the student to reach new heights, to want to go outside the box, to challenge the student to go beyond his own perceived limitations and to provide a hunger to want to learn more.
-To always hold the student in the best light, to be always going beyond my own pre-conceived notions of the student's talents and abilities, to expect more of the student than he expects of himself, to be a great coach, a great listener, a great inspirer.
-building trust in the student so he can gain confidence in himself and the language
-patiently guide the student in increasing his comprehension, vocabulary and verbal skills
-helping the student feel comfortable with the language
-help open their creativity
-making a noticeable improvement with their pronunciation and diction
-encourage the habit of daily practice and increase
the student feelings about each lesson make it fun and stimulating so he looks forward to each class and gets sparked in him the desire to ongoingly improve with a hunger to learn more.
-Representing physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and
announcing scheduled patients and visitors; screening unscheduled patients and visitors.
-Producing information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes,
manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
-Generating revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls
and reminders.
-Securing information by completing database back-ups.
-Maintaining patient confidence and protects operations by keeping
information confidential.
-Maintaining office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
-Maintaining quality results by following and enforcing standards.
-Updating job knowledge by participating in educational opportunities; reading professional publications
-Keeping records up to date.
-Typing up legal documents.
-Answering the phone.
-Organising diaries.
-Preparing court forms.
-Attending court.
-Performing legal research.
-Making appointments with clients
