Egypt and a Sole agent of BMW, MINI, Brilliance
Bavarian Auto Group
Total years of experience :5 years, 2 Months
Bavarian Auto Group: BAG is one of huge Automotive companies in Egypt and a Sole agent of BMW, MINI, Brilliance,
Mahindra, and GreatWall brands.
(Feb.2009 till now) Admin. Assistant to Deputy General Manager,
After Sales Services Department
Responsibilities: • Distributing and following up tasks and projects identified by my Boss to subordinates.
• Handling customer's complaints that reached to the top management.
• Preparing regular, short and analytical reports to top management.
• Collecting reports from subordinates.
• Coordinating with Sales, Marketing, HR, Administration, Purchasing, Facilities and
Contraction departments according to business needs.
• Monitoring and processing; incoming and outgoing correspondence entire
company, externally and with mother companies.
• Arranging for meetings and preparing minutes.
• Arranging for internal/overseas visits (In/Out)
• Preparing itineraries, coordinating for flights and hotel reservations.
• Preparing requests according to company policies and procedures.
• Dealing with routine work on own initiative and making inquiries on behalf of my
Boss.
• Maintains daily activities, such as appointments, phone calls and receiving of visitors.
• Maintaining the up to date records and confidential filing system.
• Taking care of office equipment and stationery.
(Sept. 2010: May 2011) Supporting the Deputy GM for BMW Training
Academy (on temp. basis)
Tasks: • Establishing new section for vocational training
• Responsible for correspondences with vocational training international centers
• Coordinating for signing protocols, agreements, minutes of understanding or signing contracts between the Training Academy and outside parties.
• Collecting training materials
El Gammal and Partners Company: TOYOTA Authorized Dealer - Alexandria
(Feb., 2008: Feb., 2009) Office Manager for the CEO
2
Responsibilities: • Implementing office policies
• Supervising office staff and handled customer services relations
• Recruiting office staff
• Controlling Correspondences
• Establishing Standard and procedures
• Maintaining office records and filing system
• Preparing reports and financial data
• HR Diploma From RITI (Regional Information Technology Institute) Project Grade (A-) It was accomplished on June 2012, and fully covered the following areas: - Strategic Human Resources Management - Job analysis and Job Description - Personnel Planning and Recruitment - Training and Development - Performance Management - Compensation Management - Labor Law and Social Insurance
• B.Sc of Commerce Majored In Accounting-English Section, Tanta University, May 2005.