IT Consultant
SAGE CONSULTING AND DEVELOPMENT
Total years of experience :23 years, 11 months
Review, Recommend and Implement ERP, CRM and HR Solutions for Clients.
•Meet with Clients to determine requirements and define project scope.
•Plan timelines and resource requirements
•Prepare and Submit Quotations
•Develop and Implement agreed solutions
•Help clients with change management activities.
•Design and Test systems
•Present Progress Report to Clients
•Prepare System Documentation and Organize Training Sessions
•Involve in Sales and Support and maintain contacts with Client Organizations
•Lead the Testing and Deployment of Pulse ERP
Led and Supported Implementation of PPM Solution at Client Site.
Assisted sales efforts by delivering targeted presentations.
Provided consultancy services in developing IT Strategy for a government entity.
Served as focal point for all Applications related activities and led a group of analysts for supporting Matrix ERP, Facility Maintenance, Timekeeping and other business applications.
Liaised with Business Process Owners, gathering & analysing product requirements & specifications and served as primary technical contact for the clients.
Handled Application Change Management and Disaster Recovery.
Led & supervised implementation of new systems and ensured proper functioning of existing systems.
Coordinated with Oracle ERP team to create interfaces to legacy applications.
Provided ad-hoc analytics support for IT and Financial audits.
Provided support, coaching and mentoring to the team members to ensure that all objectives and commitments are fulfilled in line with expectations, agreements and standards.
Evaluated performance of team members, providing feedbacks and preparing appraisals.
Averted technical risks with segregation of duty recommendations.
Liaised between in-house managers and external auditors.
Developed technical documentation for Business Continuity Plan.
Ensured compliance to standards and procedures, and closed issues raised by auditors.
Led group of analysts in implementing, supporting and managing the company’s ERP and other enterprise applications.
Identified functional area issues, translated business requirements into technical requirements and designed business solutions.
Led implementation of new systems, whether developed in-house or third party and drove strategic initiatives.
Developed, communicated and executed project plans and ensured appropriate resources are in place to meet delivery expectations.
Implemented IT policies and procedures, led remediation efforts, and conducted training.
Contributed in preparing and controlling annual IT budget.
Acted as a Head of IT in his absence and ensured adoption of ITIL Methodology to improve service delivery.
Participated in various committees like Strategic committees, Score Card committees etc.
Developed and Customized Forms and Reports; and created PL/SQL Packages, Procedures and Functions as per requirement.
Created interfaces to transfer the data between base tables and external systems.
Administered Oracle and SQL Server databases, SourceGear Vault source control tool, Infor Q&A Business Intelligence tool, OmniDocs ECM and “SalesForce” cloud computing CRM.
Maintain, Support and Administer BOSS, the in-house developed Oracle ERP
Liaise with Business Process Owners, study user requirements and design solutions
Lead implementation of new modules in BOSS
Generate ad-hoc reports for senior management
Stabilize the applications migrated from FoxPro to Oracle platform
Lead migration of Timekeeping module to Oracle
Added more modules to the ERP System like Bid Tracking System, Invoice Tracking System, RFQ System