Senior Process Associate
BA Continuum Solutions India Pvt Ltd(a non-bank subsidiary of Bank of America Merrill Lynch):
Total years of experience :3 years, 10 Months
Job Profile :
Communicating with Corporate, Banks and other clients for the recovery of the interest expense incurred by the bank due to delayed payments by the clients.
Minimizing losses to the bank by exploring cost effective options for settling claims received from clients.
Preparation of analysis reports for compensation claims.
Handling calls with the Line of business onshore teams to discuss issues on claims and process.
Making and verification of payments to clients and Minimizing losses to the bank by exploring cost effective options for settling claims received from clients.
Preparing Metric report for management and LOB review and handling escalation.
Was responsible for the training and mentoring of the new associates into the process.
To conduct the process knowledge tests for the new associates upon completion of training.
Making and verification of payments to clients.
Communicating with banks across the world and other Corporate clients to confirm and settle trades.
Creating and updating the GL on daily basis.
Creations of daily reports of position of the Nostro Accounts.
Reconciliations of GL, Nostro and Other Accounts.
Informing the traders if insufficient balance in Nosrto Accounts.
Processing trades within specified cut off times.
Resolving escalated urgent queries.
Netting NDF trades and confirming them with counterparties over the phone.
Resolving any technical issues faced by the team.
Worked in all 3 FX Region time zones (ASIA, EMEA and US).
Handling calls with the Line of business onshore teams to discuss issues on claims and process.
Preparation of analysis reports for Compensation Claims.
Job Profile:
Preparing financial statements and reports for clients.
Creating invoices and reports of daily transactions.
Forward Quotations received from suppliers to the Management for Approvals.
Making payments to the suppliers.
Create Quotations and forward to the Customers.
Recording the amount of money spent and received daily by client
Advising on a range of financial aspects such as budgets, tax, cash flows
Analyzing the Business performances financially.
Collecting cheques and cash from clients.
Providing information to the clients over phone calls and emails.
Making appointments for the new clients.