سامح يوسف, Shop supervisor

سامح يوسف

Shop supervisor

Qatarairways

البلد
قطر - الدوحة
التعليم
الثانوية العامة أو ما يعادلها, IT
الخبرة
18 سنة, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 سنة, 10 أشهر

Shop supervisor في Qatarairways
  • قطر
  • أشغل هذه الوظيفة منذ أكتوبر 2015

Drive the sales and deliver 5 stars services for all guests travelling through Hamad International airport

maintenance manager في Moseco
  • الأردن - عمان
  • أكتوبر 2014 إلى أكتوبر 2015

- Supervision in main SVC center & Respond to customers' inquiries, requests and complaints in a very helpful and caring way.
- Following up a professional, efficient and effective work standards
- Handle the daily deposits and cash balancing and provide daily financial reports
- Soft skills and knowledge trainer.
- Daily-monthly-report.
- Control KPI from Samsung.
- Follow up with spare parts store.
- Facing and find solutions for customers to increase our customers satisfaction.

Senior Salesman في BCI
  • الأردن - عمان
  • نوفمبر 2011 إلى ديسمبر 2013

Respond to customers' inquiries, requests and complaints in a very helpful and caring way.
- Uphold a professional, efficient and effective work standards
- Handle the daily deposits and cash balancing and generate daily financial reports.
- Soft skills and knowledge trainer to increase sale skilled.
- Control the team leave and vacation.

Branch Supervisor في BCI
  • الأردن - عمان
  • يناير 2013 إلى ديسمبر 2013

- Supervision in main SVC center & Respond to customers' inquiries, requests and complaints in a very helpful and caring way.
- Following up a professional, efficient and effective work standards
- Handle the daily deposits and cash balancing and provide daily financial reports
- Soft skills and knowledge trainer.
- Daily-monthly-report.
- Control KPI from Samsung.
- Follow up with spare parts store.
- Facing and find solutions for customers to increase our customers satisfaction.

Indoor Salesman في BCI
  • الأردن - عمان
  • أغسطس 2011 إلى أغسطس 2012

Respond to customers' inquiries, requests and complaints in a very helpful
and caring way.
- Uphold a professional, efficient and effective work standards.
- Handle the daily deposits and cash balancing and generate daily financial
reports.

Indoor Salesman في Golden mobile
  • الأردن - عمان
  • أغسطس 2007 إلى ديسمبر 2011

- Respond to customers' inquiries, requests and complaints in a very helpful
and caring way.
- Maximize sales and achieve monthly targets.
- Uphold a professional, efficient and effective work standards.
- Handle the daily deposits and cash balancing and generate daily financial
reports for the manager.
- Coordinated with manager regarding stock orders on monthly basis.

Outdoor and Indoor Salesman في new link
  • الأردن - عمان
  • يناير 2006 إلى ديسمبر 2007

Promoting and selling the company's products on a targeted quota.
- Maintain and develop a good climate between the company and the current
and potential customers.
- Preparing sales reports and quotations.
- Increased sales and achieved monthly targets.

Indoor Salesman في Itsalat Express i2
  • الأردن - عمان
  • سبتمبر 2004 إلى ديسمبر 2005

Exercise strong interpersonal communication skills with customers and
department personnel;
- Handle the cash balancing and daily deposits and generate daily financial
reports for the manager;
- Accept assignments with an open, cooperative and positive attitude;
- Able to handle stressful situations;

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, IT
  • في الثانوية
  • مارس 2003

High school

Specialties & Skills

Management
Telecommunications
Technology
Maintenance
Customer Service
ms office
leadership
body language
customer service skills
time managment

حسابات مواقع التواصل الاجتماعي

فيس بوك
فيس بوك
facebook.com/alx10102010

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

security facility (تدريب)
معهد التدريب:
qatar air ways
تاريخ الدورة:
October 2015
المدة:
30 ساعة

الهوايات

  • General informants and history