Head of Information Technology, CISSP, ITIL Expert
Royal Charity Organization
Total years of experience :26 years, 6 months
Established and continuously managed the IT team and environment. Represented IT in several strategic planning projects. Aligned IT to business strategy resulting in quality, efficiency, and huge cost savings. Successfully executed an initiative that made the organization one of the pioneering governmental organizations in achieving the level 2 of governmental CyberTrust certification in IT security, which also resulted in a high level of protection and very low incident counts. Created the IT policies and IT security polices for the organization. Established the organization’s Intranet on SharePoint for document management and collaboration. Designed and implemented ITIL based service desk solution, which proved highly efficient. Established a simplified, yet, robust, document archiving solution using local resources which saved the organization thousands. Analyzed, optimized, and documented organizational processes, which helped departments better understand and manage their business. Having extensive technical background, engaged deeply in projects and operations, which resulted in better outcomes, and less spending. Delivered many academic and practical courses in general IT and IT security.
Delivered NYIT courses in IT and electrical engineering for 8 years. Topics include Programming, networks, Web technologies, electrical engineering, Mobile communications, and Math.
Managed the 2 campus network and participated in design/implementation in the many expansion projects. Managed the data center and servers. Established, distributed, and managed user accounts for 20, 000+ students and 2000+ staff. Introduced the 1st Firewall in the university. Participated in the 1st eLearning project. Introduced several technologies.
Included designing campus wireless Network. Graduated with distinction.