Total Years of Experience: 21 Years, 7 Months
October 2013
To Present
Chief Operation officer
at UEI Incorporated DBA Cricket Wireless
Location :
United States
- Overseen the company transition from Metropcs to Cricket wireless.
- Established Customer focus point to improve customer satisfaction.
- Set immediate plans to improve customer retention and reduce churn.
- Negotiate agreement with vendors to maximize company profitability
- Established Customer focus point to improve customer satisfaction.
- Set immediate plans to improve customer retention and reduce churn.
- Negotiate agreement with vendors to maximize company profitability
August 2002
To October 2013
Director of Distribution Channel
at UEI Incorporated DBA as Metropcs
Location :
United States
- Develop, optimize and lead 60 corporate-owned retail stores In CA and TX.
- Lead corporate and indirect channel expansion effort including locating sites, developing and managing P&L.
- Performed a SWAT analysis on store performance and planned strategic goals to improve sales matrixes.
- Expanded business opportunities through vertical integration with vendors.
- Creating sales and marketing strategy and executing tactical plans that increase productivity and profit.
- Improved operational efficiency and profitability through labor planning and training, territory development and reaching company Key Performance Index’s.
- Designed system application to track sales trend, cash flow, emails, targets and reporting mechanism.
- Exceptional Knowledge in wireless industry, tactics and forecasting sales.
- Lead corporate and indirect channel expansion effort including locating sites, developing and managing P&L.
- Performed a SWAT analysis on store performance and planned strategic goals to improve sales matrixes.
- Expanded business opportunities through vertical integration with vendors.
- Creating sales and marketing strategy and executing tactical plans that increase productivity and profit.
- Improved operational efficiency and profitability through labor planning and training, territory development and reaching company Key Performance Index’s.
- Designed system application to track sales trend, cash flow, emails, targets and reporting mechanism.
- Exceptional Knowledge in wireless industry, tactics and forecasting sales.
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