operation manger
lulu technology for advance
Total years of experience :12 years, 5 months
Directing activities of the communication’s division’s administration
and finance operation by scheduling and assigning work, determining
methods for doing work, checking quality of work, answering
questions, handling personnel issues, and monitoring workflow to
ensure timely completion of activities.
Assists CTO/GM with management of daily telecommunications
operations of the cooperative.
Performs special projects as requested by CEO/GM.
Acting as CTO in the absence of the CTO as needed.
Performs all other duties as assigned by CTO/GM.
Ensure that all contractual MS Field Maintenance Activities & deliveries are
fulfilled towards customer account and steers,
Ensuring the operational and financial performance of the services are
continuously available and delivered according to agreed SLA
Configuring and provisioning all resources to provide customers with
requested services in a timely and correct manner
Responsible to serve as the primary escalation point for critical incident.
Proactive problem management and preventive maintenance activities
execution to reduce overall outage time Improving operational efficiency,
processes and methods SLA and KPI Management and monthly sign offs with
customer.
Responsible for MS Field Maintenance Activities.
Responsible for Field Maintenance Activities readiness for new service in
customer Network
Responsible for Performance & Quality of Delivery as per agreed SLA/KPIs,
Ensure OHS rules and policies are applied with zero tolerance
Secure that the preventive maintenance plan covers customer requirements
and grant customer approval when necessary
Conducting the periodic maintenance of (Gensets, Air condition, solar
system, Hybrid system, MDB, ATS, lighting, earth system ).
Conducting the corrective maintenance in any time for shortest time.
removal of an unexpected faults in fastest time possible.
Implement any order in power work.
حصلت على معدل تراكمى 4.23 من 5 بدرجة أمتياز
