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    sami nasri

    Telecom and Network Technician

    EDF-RTE (The operator of the French Electricity transmission system)

    Diploma, D.U.T (2 years technical degree in Telecommunication and Networks)
    16 years, 2 months

    Work Experience

    What's your work experience? Your experience is one of the most important sections in a CV.
    List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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    Telecom and Network Technician

    at EDF-RTE (The operator of the French Electricity transmission system)
    December 2002
    To Present
    Within the Regional Center of Supervision, administration and supervision of all network security for the french operator of the electricity transmission system. (Operates, Maintain and Develop the high and very
    high voltage network).
    Principal Accountabilities:
    - Monitor and Maintain the Transmission Network Infrastructure (SDH and PDH equipments, optical fiber, routers and switches)
    -Performs network troubleshooting to isolate and diagnose common network problems

    Major Accounts Client Support Technician

    at France Télécom
    September 2000
    To September 2002
    Maintenance of infrastructure networks of major clients (Products: ISDN, leased lines)
    - Front office:
    Receiving customer calls for the consideration of failure (Writing the trouble ticket and assign tickets to technicians in the back office
    - Back office:
    Provides first line investigation and diagnosis for incidents
    Resolve incidents and closed / Service Requests as per help desk procedures & timelines Allocated
    Escalate unresolved incidents / Service Requests Within Agreed timescales

    Extra years of experience not listed above:  0 Years, 2 Months   


    What's your educational background?
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    Diploma, D.U.T (2 years technical degree in Telecommunication and Networks)

    at University Paris XIII
    Paris, France
    September 2002

    High school or equivalent, Bachelor of Science

    at Leonardo da Vinci High School
    Paris, France
    June 1999


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