Projects Manager
Digital Trends - NetSuite Solution Provider
Total years of experience :15 years, 5 Months
• Oversee all aspects of projects. Set deadlines, assign responsibilities, monitor and summarize progress of project.
• Managing project progress and adapt work as required
• Completion of projects on time, within budget, within scope that meets client expectations.
• Managing large and diverse teams
• Work with internal resources and client to drive decisions and communicate trade-offs in scope variances.
• Drives the client towards best practices and standard out of the box solution.
• Prepare reports for upper management regarding status of project.
• working directly with clients to ensure deliverables fall within the applicable scope and budget.
• Coordinate with other departments to ensure all aspects of each project are compatible and will hire new talent as needed to fulfill client needs.
• Leading project planning sessions
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e., design, submission and review
• Optimizing and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Manage multiple projects (up to 10 projects together) in different countries, remotely and on-site based on the contracts.
• Manage a team of implementation specialists that are responsible for the implementation of technical system solutions remotely or on site in middle east region
• Configure and test Oracle NetSuite: Inventory, Purchasing, Order Management & Manufacturing.
• Oversees and supports multiple implementation projects.
• Reviews external client’s product demands, Assigning Resources, develops project plans and ensures that implementations are
• Involved in pre-sales product demonstrations and provide assistance in scoping projects or developing
• Software solution proposals.
• Collaborate with solution architect and engineering team to translate client requirements into system design.
• Document system design and set expectations for delivery.
• Complete preliminary configuration of the solution and work with the team to deliver advanced configurations and enhancements.
• Define test plans, create test scripts, and complete client specific quality assurance testing.
• Collaborate with technical resources to provide data migration, integration and deployment support.
• Develop deep functional expertise in Solution, maintain documentation and train the users on the out of the box solution.
Projects
• Tarek Nour Holding, Egypt.
• Infort Egypt (Part of Mansour Group), Egypt.
• IST Egypt, Middle east.
• Ramco construction group, Egypt.
• Macobate, Morocco
• Sochtrap, Morocco
• MEC, Saudi Arabia.
• Al Muwatta, Abu Dhabi
• Emirates Neon Group ENG, Dubai
• International Charity Organization, Ajman
• Configure and test Oracle Applications 12 E-Business Suite: Oracle Inventory (INV), Purchasing (PO), Bills of Material (BOM), Process manufacturing, Discrete Manufacturing, Order Management (OM) and Enterprise Asset Management (EAM).
• Provide techno-functional support and analyze Manufacturing & Supply Chain systems and make recommendations for improved effectiveness and efficiency.
• Lead the analysis, troubleshooting and research of business opportunities and develops solutions.
• Support applications in an efficient manner by documenting and automating routine I.T. tasks.
• Provides both remote and on-site support for Oracle Applications in multiple locations.
• Tests, debugs and corrects errors in the final system using trial and error techniques and diagnostic software to detect program errors while working under pressure to meet aggressive deadlines.
• Ability to work effectively with Oracle Support to resolve Service Request (SR) issues.
• Understand and customize Oracle applications to achieve high business value through standard functionality
• Apply past experiences to identify alternative solutions for current issues.
• Make decisions and implement a solution from various alternatives under time pressure with full understanding of impact and identifies risk associated with the issue and solution.
• Ability to assist other developers or analysts with their projects as needed.
• Lead projects and manage requirements development, functional design and Technical Design
• Present information of technical nature to clients, users, and non-technical staff effectively using both verbal and written communication methods.
-Understand and customize Oracle applications to achieve high business value through standard functionality
-Interface directly with client community to define and complete assignments to assure mutual acceptance
-Present information of technical nature to clients, users, and non-technical staff effectively using both verbal and written communication methods.
-Partner with peers in the IT organization and business to design efficient solutions
-Lead the analysis, troubleshooting and research of business opportunities and develops solutions.
-Apply past experiences to identify alternative solutions for current issues.
-Address problems and recommends solutions that impact areas within their team.
-Make decisions and implement a solution from various alternatives under time pressure with full understanding of impact and identifies risk associated with the issue and solution.
-Describe/Document the flow of information within supported Business Processes
-Understand the core business processes related to Inventory, Purchasing and Manufacturing.
-Support applications in an efficient manner by documenting and automating routine I.T. tasks.
-Provides both remote and / or on-site support for Oracle Applications in multiple locations.
-Tests, debugs and corrects errors in the final system using trial and error techniques and diagnostic software to detect program errors.
-Analyzes, reviews, and alters programs as needed to increase operating efficiency or adapt to new requirements.
• In Charge of implementing a new travel management system (ITOMS).
• Training the company staff on how to use the ITOMS system.
• Help resolving system problems.
• Providing Data input.
• Provides both remote and on-site support in multiple locations.
-Coach and motivate tellers to generate introductions for the Customer Service officers.
-Identify opportunities to sell additional banking products whilst conducting Mini/full Fact-Finds, which will result in both increase in branch sales volumes and a strengthening of business.
-Establish and maintain a good working relationship with the Banks’ staff.
-Provide frequent feedback to individuals and branches on performance.
-Communicate openly and clearly.
-Contribute to discussions to solve problems.
-Willingly help others, working with them to achieve individual and team goals.
-Use a best practice approach when making tele-sales/tele-appoint calls.
-Use empathy selling skills to understand customer’s concerns, motives and feelings and respond in an appropriate way.
Bachelor's degree for Computer Science
Thanwia 3amma 3elmi Ryada