Total Years of Experience: 30 Years, 5 Months
March 2018
To Present
Freelance Trainer
at Freelancer
Location :
Jordan - Amman
Trainer / Banking Sector
July 2017
To March 2018
Operations Manager
at Orange Academy for Training & Consulting
Location :
Jordan - Amman
Operations Manager
February 2014
To April 2017
Trainer- Banking Consultant
at Alliance - Human Performance Development
Location :
United Arab Emirates - Dubai
Responsible for training Emirati Program Batches (New Comers- Emiratisation) - DIB Bank UAE.
(http://www.dib.ae/careers/emarati).
(http://www.dib.ae/careers/emarati).
January 2013
To February 2014
Trainer - Banking Consultant
at Philadelphia Consulting
Location :
Libya - Tripoli
Freelance Trainer / Banking Consultant.
March 2012
To September 2013
Operations Manager
at Pixel Technology Center
Location :
Jordan - Amman
Pixel Technology Center is one of the well-known centers in Amman. Pixel Center provides wide range of school courses and diploma certifications as well as Graphics and Animation, Networking, Programming & English Courses.
Duties:
Supervise clerical and administrative personnel.
Recommend changes to policies or procedures to improve operations.
Plan budgets for contracts, equipment, and supplies.
Monitor the facility to ensure that it remains safe, secure, and well maintained.
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
Ensure that facilities meet environmental, health, and security standards and comply with government regulations.
Duties:
Supervise clerical and administrative personnel.
Recommend changes to policies or procedures to improve operations.
Plan budgets for contracts, equipment, and supplies.
Monitor the facility to ensure that it remains safe, secure, and well maintained.
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
Ensure that facilities meet environmental, health, and security standards and comply with government regulations.
January 2010
To February 2012
Branch Manager
at First Finance Company
Location :
Jordan - Zarqa
Islamic Financing of Movable and Immovable Assets to Corporate And Individuals.
-Approving/Rejecting financing applications and assuring they comply with alsharia laws.
-New business development.
-Building relationship, marketing, and maintaining excellent standards.
-Staff training and motivating.
-Branch management and supervision.
-Responsible for interviewing and recruiting staff.
-Responsible of collection and following up remedial loans.
-Approving/Rejecting financing applications and assuring they comply with alsharia laws.
-New business development.
-Building relationship, marketing, and maintaining excellent standards.
-Staff training and motivating.
-Branch management and supervision.
-Responsible for interviewing and recruiting staff.
-Responsible of collection and following up remedial loans.
July 1993
To December 2009
Branch Manager
at Arab Bank Plc
Location :
Jordan
- Developing a business strategy and plan for the branch in coordination with retail management and bank policy, with continuous follow up of its implementation.
- Achieving branch sales and service quality targets through managing and
developing branch personnel efforts.
- Ensuring implementation of all operational control in the branch.
- Implement branch sales budget and sales plan.
- Coach and train staff to ensure full comprehension of bank policies, services and bank products through regular meetings and motivation.
- Manage staff and their rotation to ensure all functions are consistently
covered.
- Ensure services are delivered to all customers equally and are up to the level of customer satisfaction and expectation, with minimal margins of error.
- Developing and maintaining an effective communication function utilizing, advertising and public relations to establish a positive, high visible position that enhances the image of the bank both to the general public and internal staff.
- Achieving branch sales and service quality targets through managing and
developing branch personnel efforts.
- Ensuring implementation of all operational control in the branch.
- Implement branch sales budget and sales plan.
- Coach and train staff to ensure full comprehension of bank policies, services and bank products through regular meetings and motivation.
- Manage staff and their rotation to ensure all functions are consistently
covered.
- Ensure services are delivered to all customers equally and are up to the level of customer satisfaction and expectation, with minimal margins of error.
- Developing and maintaining an effective communication function utilizing, advertising and public relations to establish a positive, high visible position that enhances the image of the bank both to the general public and internal staff.
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