Maximum upload file size: 3MB. File types allowed: jpg, jpeg, gif only.

Click the above 'Browse' button to select a photo.
Guidelines
  1. Only upload a photograph of yourself
  2. Photos of children, celebrities, pets, or illustrated cartoon characters will not be approved
  3. Photos containing nudity, gore, or hateful themes are not permissible and may lead to the cancellation of your account
  4. Photos of your passport, ID, or photos containing any personal information such as your address, passport number, or contact details are not permissible for your own security.

Delete Guidelines

Samir Alkhatib

IT Support Engineer

Abu Dhabi Islamic Bank

Location:
United Arab Emirates
Education:
Diploma, Microsoft Azure
Experience:
10 years, 10 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  10 Years, 10 Months   

February 2020 To Present

IT Support Engineer

at Abu Dhabi Islamic Bank
Location : United Arab Emirates - Dubai
* Handling and operating upgrade project in NE branches and back offices
* Installing, configuring and testing operating systems, application software using Acronis, Network Installation, SCCM and AD
* Troubleshoot computer systems remotely and in person to identify and eliminate Software/Hardware malfunctions.
* Document requests and incidents, resolve or escalate them if needed using ServiceNow
September 2019 To January 2021

Project Engineer

at Al Tamkeen Marble and Natural Stone
Location : United Arab Emirates - Sharjah
* Plan, purchase, direct, and manage marble and natural stone construction projects
* Create budget objectives; analyse technical and financial job requirements, etc.
* Perform blueprint reading, create shop drawings
October 2015 To September 2019

IT Trainer

at Zurich Training Institute
Location : United Arab Emirates - Dubai
* Prepare and deliver IT courses content and outlines (Cambridge IT Diploma, ICDL, A+, Computer troubleshooting... etc.)
* Translate and Interpreter courses English to Arabic and vice versa
* Pearson VUE Certified Test Centre Administrator
* TOEFL IBT Certified Test Centre Administrator
* Server Administrator
October 2013 To September 2015

IT Support Engineer

at ALDAR University College
Location : United Arab Emirates - Dubai
* Install and configure operating systems and other software
* Troubleshooting computers software/hardware issues (300+ workstation)
* Supporting users and network administrators over the telephone and by email
* Ensure constant availability of technical resources
* Xerox photocopier workstations administration
* Avaya phone system Operator
* FortiGate Firewall administration
* Moodle management and error fixing
July 2012 To October 2012

IT Support Engineer

at Syrian International for Services and Technologies Co.
Location : Syria - Damascus
* Install and configure operating systems and other software
* Develop software of an ATM machine with a group of 3 Programmers
* Maintain the ATM machines (+100) and improve its performance

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
November 2021

Diploma, Microsoft Azure

at Microsoft
Location : United Arab Emirates - Sharjah
Grade: 4.5 out of 5
March 2017

Diploma, CBP Training of Trainers

at Zurich Training Institute
Location : United Arab Emirates - Dubai
Grade: 5 out of 5
The CBP TOT program aims to tool up the CBP Trainers, with the essential knowledge and pedagogy to perform effectively; as well as sharpening their skills by amalgamating them with the latest methodologies that allow them to purvey their expertise.
TOT Covers:
* Define the best teaching approaches, methodologies and technique
* Understand and apply training needs analysis (TNA)
* Express the traditional teaching/training methods
* Follow the steps of applying the role - playing method
* Understand classroom management tools
* State the evaluation types and assessment
* Understand the future of soft skills training
March 2016

Diploma, Information Technology

at University of Cambridge, International Examination
Location : United Arab Emirates - Dubai
Diploma Modules:
•Module 1: Introduction to Information Technology
•Module 2: Using PC and Managing Files Using MS Windows
•Module 3: Word Processing Using MS Word
•Module 4: Spreadsheets Using MS Excel
•Module 5: Electronic Communication Using MS Internet Explorer.
•Module 6: Databases Using MS Access
•Module 7: Presentation Using MS PowerPoint
April 2014

Diploma, IBS- International Business Skills

at ALDAR University College
Location : United Arab Emirates - Dubai
Grade: 4.5 out of 5
This Professional Diploma contains the principles That every employee needs to have to enhance his productivity:

- Customer Service
- Business Communication
- Self-Awareness and Personal Development
- Business Etiquette
- Business Basics and Finance
- People Skills
- Time Management
- Information Technology for Business
August 2012

Bachelor's degree, Information Systems Engineering

at Syrian Virtual University
Location : Syria - Damascus
Grade: 4 out of 5
ISE is a credit-based BSc program in Information Systems Engineering. The content is very much that of a traditional Computer Science degree, but offered online. The student has to take a number of "core courses" and then a number of "specialized courses" with the aid of a career planner. There are currently four core specialization areas: Software Application Development, Multimedia Systems, Networking and Operating Systems, and Intelligent Systems. It is possible to choose an emphasis within a core specialization area. The duration of study is (typically) five years.

Specialties & Skills

Programming

Computer Software/Hardware maintenance

ASP.NET, HTML/HTML5, CSS/CSS3

Microsoft Windows Presentation Foundations & SilverLight4

Proactive, troubleshooting and solving problems

Hard worker can work as individual or with a team

Eexcellent communication skills

Great hand skills and quick learner

Flexible, reliable and dependable

Motivated self-starter with a strong desire to learn

Windows Administrator

Microsoft Office

Programming

Technical Support

Microsoft Azure

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Arabic

Expert

Training and Certifications

The power of Positive Thinking ( Training )

Zurich Training Institute
August 2017 (8 hours)

Developing in HTML5 with JavaScript and CSS3 Jump Start ( Training )

Microsoft Virtual Academy
September 2014 (8 hours)

Introduction to Cloud Computing ( Training )

Zurich Training Institute
June 2017 (12 hours)

Recommendations

Why should I get recommendations?
Get recommendations from your peers and make your profile stand out! Recommendations help employers see that you'er distinguished in your professional areas of expertise.

As Software Engineer in GET Group

By Mohammad Alsafra (COLLEAGUE) on 26-11-2012
"Samir is creative programmer that i loved to work with, he has sharp eyes on details, punctual and flexible . wish him more success in his life."

Loading
Loading...
Loading...