Total Years of Experience: 22 Years, 6 Months
April 2011
To Present
IT Network Support and security engneer
at ALJeraissy for computer services and telecommunications equipment - Draft Taif Municipality
Location :
Saudi Arabia - Altaif
1. Install networking equipment such as Network Cabling, Network Switches, Access Points and Network Printers etc. when required.
2. Install, troubleshoot and maintain all approved collaboration tools such as Microsoft Office, Adobe Reader, WinZip/WinRAR, .
3. Analyze problems and develop creative solutions by research and vendor resources.
4. Register, prioritize and follow up all tasks using IT Service Desk application.
5. Follow standard IT Service Desk procedures to support users within the time specified to avoid SLA violations.
6. Follow strictly and perform preventive maintenance tasks effectively as scheduled.
7. Perform appropriate hardware and software upgrades.
8. Monitor, analyze and report reliability and performance issues.
9. Participate in different project tasks as assigned.
10. Perform other related duties as required or assigned .
11. Creating and managing system security policies and components.
12. Configuring system hardware resources.
13. Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
14. Troubleshooting and resolving technical problems.
15. Providing technical support to users and addressing user issues related to the server system.
16. Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services. 14.Adding, configuring and maintaining network printing services.
17. Adding and Configuring Network Printers,
18. Integrating Heterogeneous user environments like (e.g. Windows XP/Vista/Win7) .
19. Tuning systems, cleanup and resource management.
20. Installing Clients like (e.g. Windows XP/Vista/Win7).
21. Monitoring System status, usage and performance.
22. Designing, planning and executing migration plans and system upgrades.
23. Designing, planning and executing disaster recovery plans.
24. Installing and configuring Peripheral component s.
25. Installing, configuring and managing system related software packages and third party packages.
26. Hardware Installation/Troubleshooting.
27. Software Installation/Troubleshooting.
28. LAN/WLAN Troubleshooting.
2. Install, troubleshoot and maintain all approved collaboration tools such as Microsoft Office, Adobe Reader, WinZip/WinRAR, .
3. Analyze problems and develop creative solutions by research and vendor resources.
4. Register, prioritize and follow up all tasks using IT Service Desk application.
5. Follow standard IT Service Desk procedures to support users within the time specified to avoid SLA violations.
6. Follow strictly and perform preventive maintenance tasks effectively as scheduled.
7. Perform appropriate hardware and software upgrades.
8. Monitor, analyze and report reliability and performance issues.
9. Participate in different project tasks as assigned.
10. Perform other related duties as required or assigned .
11. Creating and managing system security policies and components.
12. Configuring system hardware resources.
13. Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
14. Troubleshooting and resolving technical problems.
15. Providing technical support to users and addressing user issues related to the server system.
16. Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services. 14.Adding, configuring and maintaining network printing services.
17. Adding and Configuring Network Printers,
18. Integrating Heterogeneous user environments like (e.g. Windows XP/Vista/Win7) .
19. Tuning systems, cleanup and resource management.
20. Installing Clients like (e.g. Windows XP/Vista/Win7).
21. Monitoring System status, usage and performance.
22. Designing, planning and executing migration plans and system upgrades.
23. Designing, planning and executing disaster recovery plans.
24. Installing and configuring Peripheral component s.
25. Installing, configuring and managing system related software packages and third party packages.
26. Hardware Installation/Troubleshooting.
27. Software Installation/Troubleshooting.
28. LAN/WLAN Troubleshooting.
August 2010
To March 2011
Engineer Networks and Computer Systems
at Foundation and the mother of Prince Thamer to teach the Quran and Sunnah
Location :
Saudi Arabia - Altaif
1.Installing, configuring, managing, operating and maintaining Windows server systems e.g.Windows NT, Windows Server 2000, Windows Server 2003, Windows Server 2008
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000, MS Exchange Server 2003, MS Exchange 2007 and MS Exchange 2010.
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000, 2004, 2006
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments like (e.g. Windows XP/Vista/Win7) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients like (e.g. Windows XP/Vista/Win7).
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000, MS Exchange Server 2003, MS Exchange 2007 and MS Exchange 2010.
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000, 2004, 2006
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments like (e.g. Windows XP/Vista/Win7) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients like (e.g. Windows XP/Vista/Win7).
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
June 2004
To July 2010
Engineer Networks and Computer Systems
at Charitable Society for the memorization of the Holy Quran
Location :
Saudi Arabia - Altaif
1.Installing, configuring, managing, operating and maintaining Windows server systems e.g.Windows NT, Windows Server 2000, Windows Server 2003.
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000, MS Exchange Server 2003, MS Exchange 2007 .
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000, 2004, 2006.
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments like (e.g. Windows XP/Vista/Win7) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients like (e.g. Windows XP/Vista/Win7) .
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000, MS Exchange Server 2003, MS Exchange 2007 .
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000, 2004, 2006.
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments like (e.g. Windows XP/Vista/Win7) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients like (e.g. Windows XP/Vista/Win7) .
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
March 2003
To April 2004
COMPUTER INSTRUCTOR
at Institute valleys of Computer Training
Location :
Saudi Arabia - Mecca
1.Installing, configuring, managing, operating and maintaining Windows server systems e.g.Windows NT, Windows Server 2000, Windows Server 2003.
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000, MS Exchange Server 2003.
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000.
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments (e.g. Windows XP) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients (e.g. Windows XP) .
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000, MS Exchange Server 2003.
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000.
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments (e.g. Windows XP) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients (e.g. Windows XP) .
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
February 2002
To February 2003
Technical Networks and Computer Maintenance
at Royal Protocol
Location :
Saudi Arabia - Altaif
1.Installing, configuring, managing, operating and maintaining Windows server systems e.g.Windows NT, Windows Server 2000 .
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000.
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000.
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments (e.g. Windows XP) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients (e.g. Windows XP) .
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
2.Installing, configuring, managing, operating and maintaining Microsoft Exchange systems e.g. MS Exchange Server 2000.
3. Installing, configuring, managing, operating and maintaining Internet Security and Acceleration (ISA) Server e.g 2000.
4.Installing, configuring, managing, operating and maintaining domain controllers.
5.Installing, configuring, managing, operating and maintaining Active Directory Services(ADS)
6. Creating, maintaining User and group Accounts, Deleting Unused Accounts and Implementing Group and user account policies.
7.Creating and managing system security policies and components.
8.Configuring system hardware resources.
9.Implementing and managing different disk configurations and formats e.g. NTFS and RAID. And providing connectivity to both local and network SAN storage.
10.Troubleshooting and resolving technical problems.
11.Providing technical support to users and addressing user issues related to the server system.
12.Installing and Configuring DNS, WINS, FTP, DHCP, remote access and Terminal Server Services.
13.Installing and Configuring Internet Information Services (IIS) for Web hosting.
14.Adding, configuring and maintaining network printing services.
15.Adding and Configuring Network Printers,
16.Integrating Heterogeneous user environments (e.g. Windows XP) .
17.Tuning systems, cleanup and resource management.
18.Installing Clients (e.g. Windows XP) .
19.Monitoring System status, usage and performance.
20.Designing, planning and executing migration plans and system upgrades.
21.Designing, planning and executing disaster recovery plans.
22.Installing and configuring Peripheral component s.
23.Installing, configuring and managing system related software packages and third party packages.
24.Hardware Installation/Troubleshooting.
25.Software Installation/Troubleshooting.
26.LAN/WLAN Troubleshooting.
December 2001
To January 2002
Computer technician
at Shell Company
Location :
Sudan - Khartoum
Maintenance and assembling computers in the company.
August 2001
To December 2001
Network Management
at General Authority for Civil Aviation
Location :
Sudan - Khartoum
Network Management DFI General of Civil Aviation branches (Windows NT Server).
August 2001
To September 2001
Computer technician
at General Authority for Civil Aviation
Location :
Sudan - Khartoum
Maintenance and assembling computers .
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