Senior Complex Claims Adjuster
AIG Philippines
Total years of experience :28 years, 3 months
Handles complex property & energy claims which includes managing the investigation of reported losses/claims in that Line of Business (LOB)
Directing appointment and activities outside adjusters, and BI and engineering experts
Reviewing the status of claims
Reporting of reinsurers when applicable
Reviewing reserves and settlements
Responsible for monitoring CAT data and reporting catastrophe claims for purposes of the global CAT team and serves as an important member of the local CAT team
Established and organized a Risk Management Unit to the Company
Assisting Head & Regional Underwriters to adopt and implement underwriting strategy in order to build a sound and profitable portfolio
Performing Property & Engineering Risk Survey as requested by Head & Regional Underwriter to assess and evaluate risks for potential exposure to loss
Preparing Property & Engineering risk analysis report and made decisions regarding deficiencies identified during the surveying process
Conducting re-survey visit to accounts with substantial losses and loss ratio to provide appropriate risk mitigation program
Preparing Risk Improvement Proposal report to the Client
Facilitating meeting and presentation to the Client to discuss the contents of the Risk Improvement Proposal Report
Reviewing compliance on all outstanding Risk Improvement Proposal before the renewal period
Assisting Claims Department on Loss Adjustment for Property & Engineering
Conducting standard risk surveying training to Head Office & Regional Underwriters
Traveling to Regional offices to provide one-on-one Risk Management coaching
Managed the day to day activities in the Special Account Department.
Oversaw production and implemented sales plans to achieve its monthly, quarterly and annual production goals
Handling, servicing, evaluate, approve, and underwrite new business generated by broker
Controlling and enhanced over 10 million premium business
Preparing quote proposals, risk underwriting reviews and endorsement computation
Monitoring insurance claims to ensure they are settled equitably for both the client and the broker
Supervised & oversees the Fire & Engineering Risk Service Unit and function
Evaluating Fire and Engineering risks through actual site inspection.
Provided Risk Engineering advice to clients.
Takes an active role in the Performance Appraisal process
Participated in the Department’s action planning and implementation.
Performed other duties as necessary in meeting objectives/mission of the branch &/or as assigned by superior
Supervised & oversees the Fire & Engineering Risk Service Unit and function
Evaluating Fire and Engineering risks through actual site inspection.
Provided Risk Engineering advice to clients.
Takes an active role in the Performance Appraisal process
Participated in the Department’s action planning and implementation.
Performed other duties as necessary in meeting objectives/mission of the branch &/or as assigned by superior
Conducted inspection on area/risks requested by Production Division for possible coverage.
Assisting in the selection, evaluation and acceptance of Fire, Industrial, All Risk, Construction All Risk, Erection All Risk offered in accordance with the company’s underwriting guidelines.
Assisted Underwriter’s on retention by computing the Top Risks or Probable Maximum Loss and Estimated Maximum Loss.
Loss control management by joining adjusters in the actual investigation of fire claims.
Recommended loss control measures to minimize recurrence of loss.
Updating the rates, terms and conditions in our underwriting module.
Recommended terms and conditions of acceptance
Provided computation for increase or decrease in sum insured/rates of existing policies as may be requested by Production Department.
Conducted risk survey on large risks.
Verified acceptability of proposed risk.
Evaluating hazards involved on proposed risk.
Checking company’s accumulation for proposed risk (per risk & per block)
Recommending terms and conditions of acceptance.
Preparing reports as requested by Head Office