IP TELEPHONY ENGG
OCTEL NETWORK
Total years of experience :14 years, 10 Months
Implementation & Configuring IP phones.
Configuring Dial Peers on Routers.
Implementing the Cisco Call Manager Express.
Installation and configuration of Cisco Unified Communication Manager.
Configuration protocols H.323, MGCP, SCCP, SIP.
Configuring Voice gateways.
Installing and configuring Cisco IP phones.
Configuration of Voice Interfaces like FXS.
Configuring and implementing services like DHCP, TFTP.
Installation and Configuration of Cisco UCME, Voice Gateways, Cisco PoE switch..
Installation and configuration of Cisco Unified Communication Manager.
Responsible for voice gateway configurations for new Process, new PRI’s etc
Configuring Voice gateways, Gatekeepers.
Nortel PBX 11C, 51c, 61c, 81c Maintenance, Data backup.
Nortel IP phone installation (M3901, M3902, M3903, M3904, and M3905), ACD configuration
Altitude Software installation, maintenance in Shell Transource Call center.
Variant version 9.3 installation at Standard charter Bank.
selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems;
Installation of switch’s & routers.
Monitor and troubleshoot hardware, software and networking problems as they occur.
Configures, tests, and maintains LAN/WAN equipments.
Identifies, diagnoses, and resolves network problems.
Maintain and support client’s LAN/WAN environment
upgrades, and routine hardware configuration
Participate in 24x7 on-call rotation