SENIOR EXECUTIVE lead Generation
Oravel Stays Ltd
Total years of experience :12 years, 3 months
work with salesforce, data collection, lead generation, lead management, mystery calling, formal calling, inbound, outbound
DENTCARE DENTAL LAB PVT LTD, INDIA as
AREA BUSINESS MANAGER.
Role: Work as an Area Business Manager in the organization to develop the Business, opening new territories, on the job training to Marketing Executives, customer assistance in needed situations, ensuring payment collection by ME's.
JUMBO ELECTRONICS, DUBAI (2008- 2010)
TECHNICAL SUPPORT ENGINEER.
Role: Work as a Technical Support Engineer, Providing Technical support to different clients. Worked in the HQ office premises for the following clients HSBC Bank Middle East HQ Dubai, Ethihad Airways HQ Abudhabi, MBC Broadcasting HQ Abudhabi. Responsible for Technical support for printing systems at the client premises which is run by the company. Providing products user training for the executives, managing the usage evaluation systems, installation of new systems, organizing new systems functions including the environmental configuration and effective operation in the client environment.
HCL INFOSYSTEMS HQ, NCR Region, INDIA (2006-2007)
CONSULTANT-HARDWARE.
Role: Work as a Consultant for all Hardware level requirements for different POS projects undertaken by the Software and POS team of the company. Testing of new products and components, Prepare testing documentations, Product function manuals, preparing training presentations, training the Engineers from different states on new products, Component level integration and implementation of different POS project systems such as ECRs, EAS Systems, Financial Management KIOSKS, POS printers, scanners etc. Function as a CRM consultant for the Team in necessary situations.
INFOMAGIC SOLUTIONS, INDIA (2004-2006)
CUSTOMER SUPPORT EXECUTIVE.
Role: Work as a Customer Support Executive. Handle the service office operations such as managing the Engineers, maintaining the service records of PCs and Machines, managing and coordinating the purchase of IT components for the Engineers, Supporting the office PCs and Printers, coordinating the CRM activities with the customers of IT products such as PCs, Laptops, Printers etc.
Doing MBA with HR specialization at Mangalam College of Engineering, Mahatma Gandhi University.
Bachelor of Computer Applications (2001- 2004) Ettumanoorappan College, Kerala.
Govt. College Kottayam, Kerala
SSLC (1999) St.Ephrem's HSS, Kerala