Teller
Al muzaini exchange
Total years of experience :14 years, 3 months
Teller
Receiving Orders from Customers and Enter in System
Check The Availability of Material and arrange To Dispatch
Follow up With Production Team For Non Inventoried Material
Plan Truck Routes and Arrange Invoice & Supporting Documents ie: Test Certificate, Material Safety Data Sheet etc.
Providing Product Information to Customer.
Attend complaints from customers and forward to appropriate department
Greet customers and direct to appropriate department.
Receive and route phone calls to appropriate person
Worked as cashier .Responsibly handled all cash transaction.
Proven decision making skills in day to day operation of the branches.
Handling corporate customers by quoting best market rate for multicurrency, For Both remittance and Currency Exchange.
Helping retail customers in their home remittance.
Vast knowledge in GCC Remittance.
Doing Value added services .i.e.: Western Union, Ezetop, Trans fast Credit card Payment, Cash Advance against Credit Card
Helping Customers to Purchase National bonds, First Savings Certificate, Mashreq Millionaire certificate.
Tallying Day To Day Operations and Reporting To Head Office.
Exercise due diligence in processes related to customer transactions to ensure risk mitigation and adherence to relevant AML procedures and KYC initiatives.
Trained to Execute Remittance Transactions in Appropriate Correspondent bank site.
Provide Training for freshers in Cashiering Customer Service AML policy.
Draduated with first class