senior educational consultant , training , internship,educational support specialist
Educom Overseas
Total years of experience :6 years, 8 Months
May 05-Feb06 Hotel Front desk clerk: Sofitel le Gabriel, Achrafieh Lebanon
• Greeting all the customers and guests upon their arrival.
• Confirm customers booking
• Attending and transferring phone calls from customers regarding availability of hotel rooms.
• Receiving payments from the guests
• Updating complete list of the hotel guests.
• Updating check-in and check-out timings of guests.
PROFESSIONAL EXPERINCE
• Attending board meetings and recording and producing minutes.
• Working towards and achieving a monthly target in client work.
• Excellent working relationship to attain goals.
• Ability to operate under solid pressure and meet tight deadlines.
• Good team player and meet or exceed team goals.
• Effective project management skills.
TECHNICAL SKILLS
• Microsoft Excel Skills (Excel, Word, Power Point)
• Microsoft Outlook Skills
TRAININGS: Negotiation Skills - Customer Service Excellence- Customer Relation
Management- Presentation Skills-Telephone Technique Training - business communication
B.A. In English literature 2007. AOU- Lebanon