server
J.W Marriott Marquis
Total years of experience :13 years, 7 months
• Helping Different outlet in the Hotel When its busy.
• Integrity & Ethics.
• Good Leadership qualities.
• Good in up selling.
• Excellent Teamwork.
• Checking the guest satisfaction in the absence of manager.
• Keeping updated with the job knowledge through training.
• Always interacting with the guests, Good in guest relation.
• Good in closeings in the absence of cashier.
• Continuous Improvement and progress with related job.
• Excellent knowledge of Micros operating system.
• Good in maintaining inventory of stocks of Beverage.
• Maintaining of checklists, duty roasters.
• Handling the responsibilities of the supervisor in his absence.
*Doing proper opening and closing of bar.
* innovating new cocktails and mock tails in the menu.
* Assisting and suggesting the guest for the there drinks.
* Doing up selling and suggestive selling.
* Assisting the bar manager for the ordering of wines, spirits.
* Maintaining the bar inventory, checklist, store, requisition.
* Minimizing the spoilage and wastage of the beverages\[following FIFO process\].
* coordinating with the cost controls\[costing of cocktails\].
* Training the staff on the beverage menu.
Delivering and taking the room service order on time.
* Handling the cash and credits.
* Doing the check in and out for the mini bar.
* Maintaining the checklist, inventory, store for the mini bar trolley.
* Assisting the banquets, coffee shop and other outlets when needed.
Completed my WSET level 2 in wine & spirits with the merit base .
best service practical award,prize in the inter college match,6 months intern in Radisson hotel.
Research on local tourism corporation and mini travel agency,tour operators.