santosh yadav, Business process executive

santosh yadav

Business process executive

Jacky's Electronics L.L.C

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BCOM
Experience
18 years, 3 months

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Work Experience

Total years of experience :18 years, 3 months

Business process executive at Jacky's Electronics L.L.C
  • United Arab Emirates - Dubai
  • My current job since February 2008

Jacky’s Electronics L.L.C, Dubai. U.A.E-‘Business processing Staff’ - \[Feb 2008 to till date\]
Company Profile

JACKYS ELECTRONIC LLC- Product Profile: Electronics Retail One of the largest electronic retail organizations in UAE.

JOB Profile

Role: Handling inventory & reconciliation for entire retail transaction, the key areas of the job profile are:


A\] Sales Co-ordination
B\] Inventory controlling
C\] Reconciliation
D\] Documentation


Responsibilities as Business Process Staff:


1. DISTRIBUTION AND LOGISTICS 1.1 Liaise with Warehouse regularly for stock movement from Warehouse to stores 1.2 Ensuring price revisions is implemented in the stores and all barcodes affixed 1.3 To be continuously updated of pending shipments

2. INVENTORY MANAGEMENT 2.1 Review and analyze stock and sales reports monitoring inventory 2.2 Ensuring products classified into correct groups and subgroups 2.3 Studying the stock status every store 2.4 Analyzing and advising on monthly movement report for slow / fast moving lines for the Concept / Retail Manager revision and appropriate action to be taken 2.5 Ensure the ageing analysis for all departments are reviewed and analyzed 2.6 Clear damages in stores and warehouse periodically with the respective reason 2.7 Shortages and damages received, to be recorded in 24hrs and documentation completed within 48hours.
• Manage and control perpetual inventory stock counting / inventory accuracy checks.
• Perform cyclic stock checks.
• Produce daily reports to ensure key critical areas of the stock system are controlled and any discrepancies addressed and resolved.

3. SYSTEM UPDATION 3.1 Status of shipments pending 3.2 Status of pending distributions 3.3 System quantities are accurate and advise of any irregularity. 3.4 Item not found on system reports to be corrected and updated.

4. GENERATING OF REPORTS 4.1 Generating weekly / monthly stock ageing report - Store wise / Department wise / supplier wise 4.2 Collection of weekly damage summary reports and consolidation 4.3 To get list of the new GRN‘s on schedule 4.4 GRN made and not issued report to be taken.

5. MERCHANDISE FEEDBACK 5.1 Feedback to buyers on shortages / damages from suppliers 5.2 Monthly product feedback to be sent to Concept Office as per requirements.

Other key responsibility

 Processing Data related to entire Retail Operations through ORION.
 Handling all receipts and issues related to Suppliers and internal stock transfers
 Process the entire inventory related documentation through Barcode Module and maintain effective barcode procedure in retail functions.
 Posting & validating(confirmation of documents) of all Manual Documents in system and documents generated through system which get stuck during data transfers from POS to ORION.
 Co-ordinate with other departments like Purchase, Sales and Logistics to ensure smooth functions of the retail showrooms.
 To generate various reports like daily/monthly sales report, ageing items list, stock movements etc, depending on the requirement of the management.
 To conduct perpetual/ Random/Yearly Stock-takes and reconcile discrepancies
 Reconciling sales figure of cashier teller with system sales on daily basis.
 Preparing all documents regarding location transfer in/out & GRN.
 Proficient in EXCEL, WORD, OUTLOOK & Oracle Database

Back office 'Customer Service Associate at WNS Global Services Pvt. Ltd (BPO Industry)
  • India - Mumbai
  • August 2006 to November 2007

1. WNS Global Services Pvt. Ltd (BPO Industry) . - Back office 'Customer Service Associate' - (AUG 2006 to Nov 2007)

Company Profile
WNS Global Services Pvt. Ltd (Product Profile: BPO industry) -one of the leading BPO industry running various UK & USA processes for organization like British GAS, British airlines etc.

JOB Profile
Role: Fixing SAP accounts & finalizing customer accounts for British Gas, working on various exceptions. The key areas of the job profile are:
a) Operations

o Solving errors & issues occurred in billing or invoicing customers account
o Investigating customer's accounts for British Gas.
o Transferring payments from accounts to accounts.
o Finalizing & fixing customers accounts.
o Worked on application like SAP, Siebel, TGB, BSMART & Columbus D/W.


b) Billing & invoicing the accounts

o Investigating customers accounts regarding incorrect billing & invoicing.
o Billing & invoicing the accounts periodically according to reads & consumption on account.

Handling counters Sales at Shoppers Stop Pvt. Ltd
  • India - Mumbai
  • May 2005 to January 2006

2. Shoppers Stop Pvt. Ltd.) - 'Customer Service Associate' (May. 2005 to Jan. 2006)

Role: Handling counters Sales.
o Handlings counter sales.
o Handle queries and issues from customers.
o Counter sales and attending walk-in customers.

Education

Bachelor's degree, BCOM
  • at S K SOMAIYA (MUMBAI UNIVERSITY)
  • June 2006

Specialties & Skills

Inventory Management
Sales Operations
Stock Control
Stock Trading
Invoice Processing
inventory controller
SAP USER END EXPERIENCE
REPORTS PREPARATION ON ERP,ORACLE
DOCUMENTATION
ENTIRE RETAIL OPERATIONS SUPPORT

Languages

Hindi
Expert
Marathi
Expert
English
Intermediate