Manager Fraud Prevention
Al Rajhi Cooperative Insurance
مجموع سنوات الخبرة :20 years, 3 أشهر
My role is to contribute in the Prevention & Mitigation of Fraud for Insurance business of Al Rajhi Takaful.
My main task is to managing both Motor & Health business & constantly perform screening of Processes of both portfolios for suspicious activities associated with the Fraud.
Reported directly to the Head of Internal Audit in the office. Directly taking instruction & initiatives / projects.
Others areas of responsibility also includes in developing and managing of Rules for early warring detection processes to captured fraudulent transactions.
Identifying and developing Risk Strategies, Controls & SOP to avoid all types of Frauds.
Reviews of Daily fraud Risk Reports.
Prepare Monthly & Quarterly details Fraud Analysis based on risk factor, volume & Trends for Fraud Committee meetings.
Manger Fraud Detections Credit & Debit Cards - FRM
Corporate Title: Assistant Vice President - AVP
Role
My role is to contribute in the Prevention & Mitigation of Fraud for Credit & Debit Card of Faysal bank.
My main task is to managing both credit & debit teams & constantly perform screening of transaction on both card portfolios for suspicious activities associated with the bank broad range of Credit & debit card
Reported directly to the Fraud Risk Retail Head in the office of Fraud Risk Management & directly taking instruction & initiatives / projects.
Others areas of responsibility also includes in developing and managing of Rules for early warring detection systems to captured fraudulent transactions.
Identifying and developing Risk Strategies, Controls & SOP to avoid all types of Frauds.
Reviews of Daily fraud Risk Reports.
Prepare Monthly & Quarterly details Fraud Analysis based on risk factor, volume & Trends for Fraud Committee meetings.
Correspondence between Master Card & Visa Card for their Fraud Alert & Security Bulletins.
Run analysis of all the Skimmed / Counterfeit card for the identification of POC/ CPP merchants
Hiring & Training Of Staff for Credit & Debit Card Detections
Additional tasks include conducting ongoing evaluations of daily risk processes and controls, product planning, roadmap generation, and business case preparation and presentation.
Supervisor Fraud Detections Credit & Debit Cards - FRMG
Corporate Title: Manager
Role
Successfully Setup of Expert Rules for Fraud detections system (Falcon).
Currently uploaded 25 different expert rules to cater,
• Counterfeit / skimming transactions.
• NRI (Never Received Interceptions) cards Transactions.
• Lost & Stolen Transactions.
• Internet & Secure codes Transactions.
• Local & International Transactions with Ricky MCCs.
Developed rules for monitoring of Debit Card transaction.
Introduce MIS Pac to Monitoring Analyst & Falcon system performance.
Coordinator & also upgrade the Continuity of Business plan (COB) for
FRMG.
Develop fraud preventing Strategies on the basis of over all portfolio
Analysis.
Performing all the responsibilities for both Authorization as well as
Detection units In the absence of Unit Manager.
Assistant Manager Fraud Policy - CRM
Corporate Title: Assistant Manager
Role
Establish Authorizations fraud policy & process for Consumer Risk
Management.
•Forced Authorizations Policy & process.
•Referrals processing Policy & process.
•Reversal processing Policy & process.
•Fraud Write-off Policy.
Designing & Implementations of Account Blocking Matrix for Credit cards.
Review & Setup of enhance Authorizations System Parameters Vision +
•Daily Amount wise.
•Daily Amount Wise.
•Risky MCCs Amount & Count wise.
2nd ROLE:
Supervisor Credit Cards Authorizations
Role
Manage and control Credit Card Authorization Unit.
Establishment of ABN Credit Card Authorization Unit.
Prepare SLA’s & SOP’s for inter departmental functions.
Have a privilege to successfully Launched ABNAMRO MC2 MasterCard
Updating of Vision Plus System Parameters & resolving issues facing in
Launch periods.
Ensure satisfactory audit rating Internal & Group Audit.
Continuity of Business plan (COB) for Credit Card Authorization.
staff to perform Fraud Detection responsibilities after office hours.
Generation of different MIS’s for management which provide the
business trend.
Referral
Daily Key Indicators.
Declined
Inclusively command in handling internal & external issues of Credit
cards & Vision+ System.
Transaction monitoring through Report & Falcon.
Recruitment and Staff Training: Hiring of the competent staff and allocate goals according to their capabilities and business requirements.
Department Set-up and Team Management: Managing the team of 7 Auth Officers and motivating all staff towards smart working.
Department Budget and Capacity Planning: Have the responsibility of the budget to cater Authorizations Shift Allowances and deliver the goals efficiently.
Falcon System Training
Also provide the training of Falcon system to Authorizations to monitoring
credit card transactions after office hours.
Citibank N.A Karachi
During 1 year in Citibank, worked diligently in the following departments:
Online Authorization Unit
Authorization Officer.
To process Authorizations & Reversal requests for all MasterCard/ Visa
Cards for International & local acquirers.
Process Referrals whenever a transaction is Referred for the decisions.
Card blocking i.e. Lost or Stolen or temporarily block. Also perform
Block removal.
Solve all complaints related to authorization issues on daily bases.
Process authorization for the local / International Acquiring bank if their
link down.
Process the Forced Authorizations & also Perform verifications on On-us
Cards upon acquiring banks requests.
Filing on daily basis.
Responding to queries directed from CCU CMU, FRMU & Call center.
Process BTF transactions for CSU.