Customer Service Executive
HSBC
Total des années d'expérience :5 years, 0 Mois
3. Working as a CSE Customer Service Executive at HSBC
Organization: HSBC (UAE Regional Contact Center (MENA))
Tenure: April 2012 Till Date
Designation: Customer Service Executive
Location: Hyderabad India.
Job Responsibilities:
• Attending the customers and explain about the product and conversion of potential customers in to sale.
• Looking after Customer needs, Complains and Feedback.
• Organizing promotional activities like conducting events in selected areas which are potential
• Gathering information of the competitive products for the promotion of our business.
• Attending the customers and taking the feedback to maintain uniform sales.
• Achieving the specified targets with in the stipulated period of time.
• Working in a Professional & Friendly Environment
• Accepting Challenge & fulfilling the goals.
For the past 60 months consistently achieving the target which is set before me.
Making outbound calls to USA and assisting merchants to get merchant services which is credit card machine processing. Offering different rates in order to make deal.
Making outbound calls to USA and Assisting merchants to get merchant services which is credit card machine processing. offering good rates in order to make deal.
Pursuing B.COM (Final Year) from Osmania University. Abilities/Strengths: • Possess good communication skills. • Will build good Customer relationship. • Will Provide Excellent Support • Hard working and sincere • Social in Nature, mix well with Colleagues and friends.