Marketing Specialist
ideal solutions
Total years of experience :7 years, 6 months
Conduct market research to find answers about consumerrequirements, habits and trendsBrainstorm and developing ideas for creative marketingcampaignsAssist in outbound or inbound marketing activities bydemonstrating expertise in various areas (contentdevelopment and optimization, advertising, eventsplanning etc.)Liaise with external vendors to execute promotional eventsand campaignsCollaborate with marketing and other professionals tocoordinate brand awareness and marketing effortsAssist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketingstrategiesUndertake individual tasks of a marketing plan as assignedby an exceptional communication and writing skillsCommercial awareness partnered with a creative mind
- Implement marketing and advertising campaign by assembling and analyzing sales forecast, preparing marketing and advertising strategies, plans and organizing promotional presentation, community support and updating calendars.
- Track product line sales and cost analyzing and entering sales, expense and new business data.
- Prepare marketing reports by collecting and analyzing business data.
- Prepare quotes, RFP’s via ERP Microsoft dynamics.
- Keep promotional materials ready by coordinating requirement, placing orders and verifying receipt
with graphics and warehouse departments.
- Research competitive product by identifying and evaluating product characteristics, market share, pricing and advertising maintain research data.
- Increase the financial resources for coordinating effective marketing opportunities through sponsorships, Trade-outs, partnership marketing and merchant involvement and evaluate the effectiveness of key marketing activities.
- Monitor the budget by forecasting and analyzing actual results with plans and forecast.
- Communicate with target audience and managing customer relationships.
- Source advertising opportunities and place adverts in the press-local, regional, national and specialist
publications or on the radio, depending on the organization and the campaign.
- Arrange the effective distribution of marketing materials.
- Track customer complaints, forward to customer service and follow up to ensure resolution.
- Manage the monthly awards process.
- Track customer complaints, forward to customer service and follow up to ensure resolution.
- Manage the monthly awards process.
- To act as a focal point for all projects falling under the Department PR & communications strategy.
- To coordinate incoming internal and external enquiries and requests, and channel them to relevant team members as per the Department’s internal procedures.
- To liaise between Department members and third parties, and carry on the necessary follow up to ensure proper and timely implementation of projects.
- To ensure full compliance of each communication project with the Group’s corporate guidelines
- Assist in the maintenance of operating frameworks, systems and protocols on behalf of the team, financial data, HR records and petty cash. Further examples, include payment of invoices By Oracle R12 (ERP) and credit control.
- General Administrative tasks, meetings and events, including registration and travel arrangements as
necessary.
- Assist in the completion of various forms, notices, press releases and other communications, which may require posting and/or publication.
- Assist with project monitoring and budget tracking of Petty Cash.
- Assist with customer inquiries and problem resolution.
- Exhibit ability to constructively deal with conflict and afford effective resolutions.
- Suggest policy changes to streamline department operations.
- Assure departmental operations within budgetary guidelines.
- Build strong relationships with key people in media agencies, and other key stakeholders.
- Provide advice on internal and external communications maintain the corporate communications strategy which promotes the work.
- Create and manage project plans for various marketing and event activities.
- Coordinate meetings and trade shows by identifying, assembling, and organizing requirements.
- Establish contacts; developing schedules and assignments; managing mailing lists.
- Assist Communications Manager in updating office communications.
- Manage scheduling for monthly “Employee Spotlight” with partner brand.
- Maintain email lists for internal and external communications.
- Track customer complaints, forward to customer service and follow up to ensure resolution.
- Provide support in social media monitoring process if needed.
- Assist in collating marketing materials as needed.
- Update job knowledge by participating in educational opportunities (e.g. reading trade publications).
- Accomplish organization goals by accepting ownership for completion of new and different requests.
- Review, analyse, & records all the receivable bills of the invoices settlement.
- Responsible on the balance sheet for each customer based on the Payment history.
- Inform the client about his accounts/previous unpaid bills by SMS or Call or E-mail.
- Follow up the credit payment bills and checking if the requested amount was paid to manage by suspends the Post-paid lines (Residential/Business/Roaming).
- Collect revenues by providing superior customer service and building a customer loyalty base. We collect on an account when the business customer gets a past due notice and we consult with that customer selling them on the importance of paying their bill.
- Authorised to decide whether to upgrade (increase) or downgrade (decrease) the credit limit (consumption airtime) refers to Company procedures and estimate the consumption of a customer to minimize any risky action.
- Modify the Credit Class to Very High Risk (with correspondent payment method) and open action “follow up Risky Customer”.
- Ability to increase the credit class under this category:
o If the customer pays a deposit in his account.
o If its payment method is regularly paid within 6 months (has a good history payment), but the credit limit will be removed if it was an old client & checking his direct Debit account insured by a bank (the customer paid his bills on time through the Bank).
- Manage the cash transactions that take place on a bank on a daily basis.
- Cash checks and pay out money after verifying that signatures are correct.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
- Maintain accurate customer details of each transaction.
- Tally the full cash amount at the end of each day
- Transfer the funds from and into the accounts. (IBAN)
- Collect the necessary data about the customer regarding any of Mortgage, car, personal loan or insurance by making the budget if he can cover the credit amount (borrowing amount) and compare with the bank liquidity to be suitable to avoid the asymmetric information, the risk of receivables to obtain the acceptance.
- Check the Debit & credit Cards accounts for any fraud transaction.
4 years BA in Business management specialized in Finance & Banking
