sarah sabry, HR Specialist

sarah sabry

HR Specialist

Kout food group

Location
Kuwait - Hawali
Education
Diploma, HRP
Experience
12 years, 11 months

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Work Experience

Total years of experience :12 years, 11 months

HR Specialist at Kout food group
  • Kuwait - Al Kuwait
  • My current job since April 2021

Brands: Pizza Hut - Burger King - Subway - Ihop - Kababji - Fley fley - Applebee's - Taco Bell - Scoop A Cone - Ayyame - Fol o Yassmen - Melting Point.
 Currently partnering with 24 locations for Pizza Hut, Burger King, Subway & Ayyame.
 Partner with business leaders to achieve company objectives by making Kout Food a great place to work ensuring that Kout Food’s values and culture are reflected in everything we do.
 HR Partner provides day-to-day performance management guidance to the restaurant/ brand personnel through coaching, career development, counseling, and disciplinary actions.
 Manage the hiring process for the brand allocated, ensuring the of implementation effective onboarding and welcoming of new hires.
 Responsible for checking Probation confirmation with the brand leader.
 Work closely with business leaders to ensure proper adherence and compliance with company policies and procedures.
 Manages and resolves complex employee-relations issues.
 Coaching and mentoring employees and brand leaders on progressive discipline, conflict resolution, handling grievances and conducting investigations, and preparing the proper documentation as per the company Disciplinary matrix & Kuwait labor law.
 Managing Manpower planning for the brand, preparing and updating our bench plan for keeping our pipeline with talents, following on pre-assessment and assessment center for teams, and being involved in the IDP & PIP adherences.
 Following up on Brand Training.
 Managing the Vacation plan of brand teams in an effective manner to run the business smoothly and managing passport release approvals.
 Contribute to all rewards and recognition activities and initiatives.
 Managing loans and advance requests, documentation, and approval as per company policy and procedure.
 Handling employee exit interviews, managing employee separations (Resignations, terminations with ensuring proper documentation), ensuring clearance and all employee’s custody handover, Final Settlement release & and transfer or cancellation of the visa process.
 Responsible for booking repatriation tickets for employees who canceled their visas with the lowest prices and best services (savings to the budget up to date 15, 567 KWD).
 Responsible for processing employees’ employment certificates.
 Maintaining accurate, proper, and updated employee records- keeping of employee information and formal documents.
 Managing Kout’s LinkedIn profile as part of the employer branding function (able to increase LinkedIn page with 10K within 5 months)
 Leading and contributing to engagement activities for Kout’s employees, was part of Kout Rally, Mother’s Day celebration, Women’s Day, Ramadan Iftar, Long Service award, Father’s Day, Kout Got Talent, Kout Olympics, Christmas celebration, kids fun day, Eid Adha Celebration and Leading Breast Cancer Awareness & Prostate Cancer Awareness.

HR Officer at Kout food group
  • Kuwait - Al Kuwait
  • December 2018 to April 2021

An HR Officer undertakes all activities within a department to achieve company objectives in a timely and efficient manner.
 An HR Officer undertakes all activities within a department to achieve company objectives in a timely and efficient manner.
 Keep up to date with all daily tasks.
 Ensure department complies with company, legal policies, procedures & guidelines.
 Create & maintain accurate files & reports
 Act as First Point of Contact and ambassador for HR department & company at all times.
 Develop internal & external relationships to benefit the Business.
 Process employees’ queries and respond in a timely manner.
 Responsible for printing employees privilege cards & employees IDs.
 Responsible for processing employee’s business cards.
 Responsible for processing employee’s employment certificates.
 Responsible for department monthly attendance report.
 Responsible for updating warning letters on SAP system after reviewing & making sure they are aligned with the Disciplinary Matrix of Kout.
 Preparing turnover reports for operations (Burger King, Pizza Hut, Ayyami, Burj Al Hamam, Kababji, Taco bell, Scoop Acoon, Fol O Yasmin, Melting point).
 New Hires reports for operations as mentioned above.
 Tracking employee probationary periods on SAP & updating the system.
 Liaise with internal contacts i.e. recruitment dept., Government formalities and operations.
 Checking employee’s contracts terms in order to advise operations for their eligibility to end their contracts.
 Maintain appropriate records and create tracking reports for all actions and initiatives.
 Conducting Exit Interviews for leavers & to update Exit Interview tracker, so data with leaves reasons kept in reports.
 Responsible for processing employee’s clearance process whether resigned or terminated employees.
 Assist employees with external transfer requests and procedures.
 Responsible for booking employee’s tickets going home country after clearance process is done (overseas employees).
 Holding HR Operations Department petty cash.
 Handling all reports & duties required by HR Manager.

HR Officer at Wireless Mobile Data Company (WIMD)
  • Kuwait - Al Kuwait
  • February 2012 to November 2018

Duties &Responsibilities
Responsible for the full employee life cycle from recruitment, induction to exit, & for providing full administrative support to HR Manager & Officers. Also Involved in the day to day running of HR Department as Follows:
 Ensuring the department complies with all recruitment policies, Laws, & regulations.
 Responsible for making interview, preparing job offers & contracts of new comers (all recruitment procedures).
 Setting up, monitoring & then tracking employee probationary periods.
 Responsible for the travel arrangements & organized accommodation for employees & seniors.
 Organization Structure Using Visio Microsoft Office.
 Assisting in preparing of employee’s job description.
 Welcome new employee & employee Orientation.
 Preparing Monthly payroll process, short or long leave vacation, preparing resigning calculations, Preparing Bank Transfers soft copy & hard copy.
 Monitoring & conducting attendance employee reports, sick leave & time permission.
 Types all necessary formal letters, documents, certificates & reports of HR Department & Admin.
 Organize all employee files & arranging them in both a cabinet or in the system.
 Preparing policy & procedures & assessing Managers in applying the polices.
 Listening to the grievances & implementing disciplinary procedures.
 Organizing employee events such as birthday, having birth, success & showroom efforts.
 Handling all duties required by HR Manager.

Education

Diploma, HRP
  • at United Arab Institute
  • November 2013

pursuing the diploma of Human Resources Professional to enhance my experience in Human Resources .

Bachelor's degree, accounting
  • at Graduated from Ain Shams Universitey Faculty of Commerce English section
  • May 2011
Bachelor's degree, Accounting
  • at faculty of commerce english section Ain Shams University
  • May 2011

2004 certificate of english course 2008 certificate of basic air fare,galiles reservations & skills 2009 international computer driving license I.C.D.L 2010 excellence in leadership course 2011 certificate in banking operation 2011 certificate in financial accounting from Ain Shams University 2011 certificate in stock market from Ain Shams University summer training program at national societe generale bank NSGB from the period of 15/8/2010 to 15/9/2010

Specialties & Skills

Human Rights
HR Consulting
HR Service Delivery
Human Resources
Recruitment
Human Resources
accountant
english
working under pressure
negotiation skills
communication

Languages

English
Expert
Arabic
Expert

Hobbies

  • sports
  • reading
  • makeup