IR Coordinator
Petroleum Institute
Total years of experience :18 years, 6 months
• Monitor and report current and emerging policies, practices, and trends of national, regional and international higher education.
• Produce reports on institutional effectiveness for administrative and organizational use: e.g. faculty salary comparisons, enrollment projection, credit hour, and curriculum design, etc.
• Maintain and update PI Fact Book, Policies & Procedures’ Manual and Institutional Effectiveness Manual.
• Support academic programs and administrative support units in all phases of conducting assessment, i.e. planning, implementation and reporting.
• Work with faculty and administrators to enhance the integration, consistency, effectiveness and documentation of assessment processes at the PI.
• Provide the institute with relevant statistical data for short and long range strategic planning and performance management.
• Coordinate with HR and Academic Affairs to revise and compile academic & HR policies and procedures and ensure their implementation.
• Support quality assurance efforts: assemble documentation for accreditation and ensure that documents are compliant with ministry regulations.
• Coordinate on-site visits and accreditation-related support activities with UAE Ministry of Higher Education& Scientific Research, and other agencies (ABET, or regional Higher Education Ministries).
• Proofread and edit technical reports, letters, minutes, etc. to ensure completeness and accuracy in contents and design.
• Manage the ‘Evaluation of the Learning Environment’ each semester for all the courses: coordinate with IT, Registrar’s Office and academic programs to ensure timely and smooth execution of the process.
• Validate evaluation reports to ensure the integrity and consistency of data: generate and distribute reports to all programs for standardize documentation and effectiveness of evaluation process.
• Design surveys, collect and report results to support PI administrators and committees in their decision-making and planning activities.
• Perform overall administrative tasks that include supervision of secretaries & document controllers, managing the correspondence, public relations and strategic planning related issues.
• Verify company’s Quality Procedure for Correspondence and Documentation to be up - to - date and ensuring implementation. Forwarding suggestions and recommendations for improvement.
• Preparation of daily, weekly and monthly progress reports. Online interaction with company offices throughout the region.
• Preparation of different forms and formats, organizational charts, slide shows and presentations as and when required.
• Preparation of meeting schedule and agenda as per instructions: writing and distributing minutes of meeting.
• Interview candidates for secretarial position; review and approve new hire contract documents; assist in visa process & immigration in liaison with the Housing & Visa Officer.
• Responsible for making domestic and international travel arrangements for senior-level executives.
• Resolve issues and concerns of subordinates and enhance their capabilities by approving training courses and workshops.
• Wrote draft speeches, email announcements and other material for director’s perusal as and when required.
• Outlined business and marketing strategic plans for the company with particular emphasis on client relationship and extensive advertising campaigns.
• Devised evaluation procedure to link strategy with employee performance: drafted training schedules for employees after appraisal.
• Prepared company accounts and tax returns for audit; assisted in annual budget & forecasts. Established risk indicators through internal audit.
• Handled calls and correspondence on behalf of the manager; liaised with client team and internal departments for smooth flow of activities.
• Verified all correspondence and correctness of the document numbering code, distribution type and quantities of copies to be transmitted according to the established distribution list.
• Maintained digital record of all contractual and financial documents of the company.
• Responsible for public relations and customer service: edited marketing material for publications and ads.