Engineer
World Class Services
Total years of experience :2 years, 10 months
• A technocrat having 2.8 years of experience in Active Directory Administration, Technical Support, Troubleshooting.
• Managing and administration of windows 2003/2008/2012 Domain controller using Active Directory Services, DHCP, DFS, FTP, DNS, VPN, NAT, Terminal Server, WebServer, RIS/WDS
• Installation and Management of Windows 2003, 2008, 2012 servers
• Users, Group Management and Implementing Security Policies.
• Knowledge and Experience in ADS, DNS server, DHCP in 2003, 2008, 2012 server
• Responsible for day-to-day support, windows systems administration
• Maintenance and upgrade of windows operating systems
• Knowledge and Experience in Active Directory User administration
• Knowledge and Experience in System/Data Backup
• Installation, configuration and maintain of windows based applications and maintenance
• Proficient in LAN administration, troubleshooting/repair, project management, technical procedure documentation, client relations & staff training/Transition and supervision.
• Operational involvement in Problem & Escalation Management.
• Operational excellence in complex multi platform environment meeting hard line service level targets.
• Excellent team building & troubleshooting skills with proven abilities in planning and managing resources.
• Installation, Configuration and troubleshooting of E-Mail clients
Technical Skills:- Windows 2000, 2003, 2008, , 2012, AD, DNS, DHCP, DFS.
.
Present Organization: World Class Services
Client: Alcatel-Lucent Unit Managed Solutions Pvt.Ltd Job Designation: Engineer
Duration: Dec 2013 to Till Date
Previous Organization: World Class Services
Client: Alcatel-Lucent Unit Managed Solutions Pvt.Ltd
Duration: Jan 2014 to Till Date
Job Designation: Engineer
Job summary:-
L1 support including administration of windows 2003, 2008, AD, CCNA, Sub netting.
Roles & Responsibilities
• Active directory User administration
• Installation and configurations of ADS, DNS server, DHCP server.
• Installation, maintenance Windows 2003, 2008, 2012 server and clients
• Installing, configuring and administrating the 2000, 2003, 2008 Servers.
• Planning, designing Active Directory (AD)
• Installation, Configuration and troubleshooting of E-Mail clients
• Installing and Administrating Network Printers
• Resetting the user passwords, password lockout problems
• Troubleshooting server problems based on event viewer errors.
• Upgrading Windows 2000 professional clients to windows XP professional.
• Troubleshooting the Network and Boot problems.
• Installation and Configuration of Antivirus for both Server and client side.
• Troubleshooting PC related Issues.
Declaration
• I hereby declare that the above mentioned information is true to the best of my knowledge and belief. I solely bear the responsibility for its genuineness.
Date:.23.09.2014 Signature
Previous Organization: TDS Services.
Client: Alcatel-Lucent Unit Managed Solutions Pvt.Ltd
Job Designation: Engineer
Duration: Aug 2012 to Nov 2013
Previous Organization: Narayana Group of Colleges
Client: Narayana Group of Colleges
Job Designation: Engineer
Duration: Dec 2011 to July 2012
Roles & Responsibilities
Windows System Administrator:-
• Responsible for day-to-day support activities & windows system administration
• Responsible for activating Windows NT passwords, Activating & Deactivating the T-cards & User administration
• Maintenance and upgrade of windows operating systems
• Active directory User administration
• Proficient in LAN administration, troubleshooting/repair, project management, technical procedure documentation, client relations & staff training/Transition and supervision.
• Operational involvement in Problem & Escalation Management.
• Operational excellence in complex multi platform environment meeting hard line service level targets
• B.Tech (Electronics and Communications) passed out with 60% from JNTU University, Hyderabad (2007-2011) • Intermediate (XII) from B.I.E, AP in 2007 with 80.5%.
• Senior Secondary Exam (X) from SSC Board, AP in 2004-05 with 59%