Saud Khalid Alenizi
IT Helpdesk Supervisor à Saudi Post
Riyad, Arabie Saoudite
Expérience de Saud Khalid Alenizi (11 Années, 3 Mois)
IT Helpdesk Supervisor
à Saudi Post
Lieu: Riyad, Arabie Saoudite
,
Domaine de la société: Informatique/Logiciels
Fonction: Technologie
Janvier 2009 - Present
*Supervision of staff
*Reporting
*Support our printers, faxes, phones and cisco ip phone
*Follow-up to our Systems
*replace spare and install software
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customer service supervisor
à Saudi Post
Lieu: Riyad, Arabie Saoudite
, Riyadh
Domaine de la société: Service consommateur
Fonction: Service clientèle
Octobre 2006 - Décembre 2008
* Customer response to inquiries, solving the customer problems and Follow-up requests for new subscriptions
* Preparation of monthly assessment of each officer
* Set the Action plan to solve internal miss commencation between the saudi post department
*...
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* Customer response to inquiries, solving the customer problems and Follow-up requests for new subscriptions
* Preparation of monthly assessment of each officer
* Set the Action plan to solve internal miss commencation between the saudi post department
* Always preparing agendas for monthly Section staff of technical support and distribution of tasks between them.
* Evlauted Customer Service Agent calls
* Train new staff..
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technical support Eng
à Orbit Data System O.D.S
Lieu: Riyad, Arabie Saoudite
, Riyadh
Domaine de la société: Technique/Maintenance
Fonction: Service clientèle
Mai 2002 - Septembre 2006
* Installation of hardware and software Internet service one-way.
* maintenance hardware and software Internet service one-way.
* maintenance of the two-way Internet service.
* renewal subscriptions Internet service one-way.
* reports installations an...
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* Installation of hardware and software Internet service one-way.
* maintenance hardware and software Internet service one-way.
* maintenance of the two-way Internet service.
* renewal subscriptions Internet service one-way.
* reports installations and maintenance of the Internet service one-way and two-way.
* settings of some programs and solutions for programs that do not conform with Internet service one-way and two-way.
* tables constantly and coordination between members of the working group and the distribution of functions.
* Train new staff.
* Actining as supervisore for three months.
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Années d'expérience supplémentaire non mentionnées ci-dessus: Aucune 0 Années, 2 Mois
Education de Saud Khalid Alenizi
Certificat / Diplôme , Network Technician
à Orbit Insteute For computer sinsce
Lieu: Riyad, Arabie Saoudite
Date d'achèvement : June 2000
