Total Years of Experience: 14 Years, 5 Months
June 2016
To Present
Data Entry Specialist
at Gulf Group For Mechanical and Electrical Work
Location :
Kuwait - Hawali
- Issue repairing, new contract and renew contract invoices in Oracle
- Prints monthly statements and sends to customers.
- Answer phone calls and redirect them when necessary
- Track inventory of office supplies and order more when necessary
- maintain databases
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Collects payments by accepting cash, check, or charge payments from customers
- Invoice management
- Make contract paper.
- Maintain annual leave schedule and coordinate with hr department
- Follow up for collect money
- Receive and forward communications to different staff and departments
- Work with accounting departments to process invoices, make payments, and track receipts
- Prints monthly statements and sends to customers.
- Answer phone calls and redirect them when necessary
- Track inventory of office supplies and order more when necessary
- maintain databases
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Collects payments by accepting cash, check, or charge payments from customers
- Invoice management
- Make contract paper.
- Maintain annual leave schedule and coordinate with hr department
- Follow up for collect money
- Receive and forward communications to different staff and departments
- Work with accounting departments to process invoices, make payments, and track receipts
January 2021
To Present
Data Entry Specialist
I found this job using Bayt.com
at Gulf Group co
Location :
Kuwait - Al Kuwait
Financial Payable section
December 2014
To May 2016
Customer Service
at Macdonalds
Location :
Kuwait - Al Kuwait
November 2011
To November 2014
Customer service representative
at Vodafone - Egypt
Location :
Egypt - Cairo
Responsible for ensuring that customer Enquirers resolved at first point of Contact, unless specialist knowledge or further investigation is required. Doing this By using judgment and taking decisions within established procedures for each Enquiry .
Duties:
• Responding promptly to customer enquiries in person or via telephone, letter, and e mail
• always in a professional & efficient manner
• Processing orders, forms, applications and requests for information.
• Dealing efficiently with questions and queries from customers.
• Keeping up to date with all the company's products, services and procedures.
• Directing requests and unresolved issues to other colleagues.
• Maintaining up to date paper and computer based files and administrative systems.
• Promoting the company’s products and services to customers.
• Handling objections professionally.
Duties:
• Responding promptly to customer enquiries in person or via telephone, letter, and e mail
• always in a professional & efficient manner
• Processing orders, forms, applications and requests for information.
• Dealing efficiently with questions and queries from customers.
• Keeping up to date with all the company's products, services and procedures.
• Directing requests and unresolved issues to other colleagues.
• Maintaining up to date paper and computer based files and administrative systems.
• Promoting the company’s products and services to customers.
• Handling objections professionally.
October 2009
To October 2011
Sales
at Electro Misr International
Location :
Egypt - Cairo
Sale of the company products
centrals surveillance cameras
security gates
Hours fingerprint
centrals surveillance cameras
security gates
Hours fingerprint
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