Desktop support
Care I.T Solutions (under WIPRO care)
Total des années d'expérience :1 years, 1 Mois
1)Active directory user configuration and maintenance (windows server 2003 & 2008 edition)
2)Microsoft Outlook configuration and troubleshooting in pc’s laptops and mobiles
3)Installation, configuration and troubleshooting Network file, Printer, scanner etc.
4)Installation, Trouble shooting and repairing of LAN issues
5)Assembling and configuring of computers and laptops.
6)Trouble shooting and repairing hardware issues of computers and laptops
7)Installation and configuration of Windows XP, vista, 7 and 3rd party software’s
TECHNICAL QUALIFICATIN •CCNA, Cisco Certified Network Associates,(ID :CSCO11884301) •MCP, Microsoft Certified Professional, (ID :sr7006212) •MCSE, Microsoft Certified system Engineer,(ID :sr7006212 ) EDUCATION QUALIFICATION (Attested by Oman embassy) •Diploma in electronics engineering, University of Calicut, Kerala. (2010) •+2 in commerce, Board of Kerala, Kerala. (2007) •S.S.L.C, Board of Kerala, Kerala. (2005) PROFESSIONAL SKILL •Experience in installing configuring and maintenance in windows 2000 and 2003 server. •Good knowledge in installation of client os like windows xp ,7 etc. and third party software •Good knowledge in configuring and maintaining Exchange server. •Experience in Active directory service implementation and maintenance. •Knowledge in DNS server maintenance. •Experience in DHCP server configuration and maintenance. •Experience in IIS, remote desktop service and outlook configurations etc.. •Good Experience in managing network issues and implementation. •Knowledge in cisco routers and routing protocols. •Experience in computer hardware issues and maintenance •Ability to demonstrate problem solving skill and support when needed. •Good communication skills and pleasant manners to others. •Hardworking nature, Professional in approach, Positive in attitude