Assistant manager
AXIS BANK LTD
Total years of experience :2 years, 9 Months
Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers’ issues and provide relevant information