Shadi AL. Refai, HR administration manager

Shadi AL. Refai

HR administration manager

Galadari Electromechanical

Location
United Arab Emirates - Dubai
Education
Diploma, administration
Experience
13 years, 2 months

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Work Experience

Total years of experience :13 years, 2 months

HR administration manager at Galadari Electromechanical
  • United Arab Emirates - Dubai
  • October 2007 to October 2011

Responsible for over 1, 300 employees in the companies of my responsibility in means of appraisal, training and recruitment.
Managing a team over 20.
Recruited over 400 employees in all levels.

Guest service executive at Jumeirah international
  • United Arab Emirates - Dubai
  • September 2001 to September 2007

•Maintained Top VIP clients (Royal families, celebrities, Government delegation, high profile guests).
•Established and implemented Airport intranet system.
•Member of the pre-opening team, and mystery guest program.

Front Office team leader at Mövenpick group
  • Jordan
  • January 2000 to January 2001

•Handled reservation and operational team in Jordan.
•Create the duty roster, task distribution according to the OSM
•Co-coordinating with other department in a daily basis.

Education

Diploma, administration
  • at American association Development
  • January 2000
Diploma, Hospitality managment
  • at Al-jundi international academy
  • January 1999

Specialties & Skills

Guest Service
Front Office
Administration
Government
• Team Leadership
• Good Communication Skills
• Business Focus
• Analytical Thinking
computer skills
• Result Oriented
• Common sense
• Good Prioritization Skills
• Methodological Approach
• Loyalty
• Personal presentation
Hospitality

Languages

Arabic
Expert
English
Expert