Regional Manager
Heating and Air Conditioning Enterprises
Total years of experience :24 years, 8 Months
Designing, implementing and develop as a part of company supply chain management the company's DMS ( Dealer Management System ) to start company system functionalities for all business activities in sales and after sales services
Build and develop with consultant team all required documents for DMS data base, such
as Sales invoices, Job cards, service contract, service estimate, parts request…..etc.
Execute market research to ensure our sales protocol is consistent with the company's market
Organizing New Model Launch and Road Shows in metro cities & remote areas.
Products line documentation and summaries of key data, development of brochures
, quote sheet and tools needed by sales staff to sell .
Work with senior management to design and implement a prospecting/client contact system .
Designing, implementing and develop as a part of company supply chain management the company's WMS (Warehouse Management System) to start company system functionalities of all inventory stocking, picking processes.
Training New sales person about product specification & market Knowledge
Analyzing daily, weekly &monthly reports received from the front line sales team and setting up action
plans accordingly, Submitting summarized reports to SHACMAN on weekly & monthly basis.
Visit clients with the sales person to measure their satisfaction levels.
Coordinate with Top management to synchronize marketing goals with the organizational objectives
Creation & execution of Advertisement & promotional campaigns (Magazines/ Online Digital advt /LED/ Newspaper advertisements / Directories advt./ Updating Brochures)
Keeping track of competitors' activities, conduct market research and surveys as an ongoing
process for product development.
Design and develop company's protocol for business activity including Develop all documentation to
support sales, such as invoices , purchase agreement, warranty contract, financing options
Execute market research to ensure our sales protocol is consistent with the company's market
Products line documentation and summaries of key data, development of brochures
, quote sheet and tools needed by sales staff to sell .
Work with senior, management to design and implement a prospecting/client contact system.
Supervision overall production line monitoring and keeping production
on series production mode
Controlling & Implementing the Marketing Budget.
Improving the overall customer relationship, delivering reliable customer support and service.
Tracking projects & tenders in SYRIA with the intention of generating Sales Leads.
Search and create solutions to improve on the sales process for the company to continue to grow and capture market share beside constantly evaluate each and every sales campaign to find out new opportunities are available in the region, seek referrals from happy customers, and foresee what can be done better for coming planes .
Planning and acting the frequently Company's field Sales Campaigns
in order to maximize the efficiency of the sales force..
Reporting a variety of issues, including: new projects, progress towards goal achievement, sales forecasts, sales revenue, new projects, and various other business-related requests..
Manage contract negotiations and business agreements with clients as needed
(especially Armco, municipalities, ministries ...etc.)
Establishing and maintaining healthy relationships with suppliers In order to get the best
possible deals and maximize earnings, and being in good standing with our suppliers.
Locate top suppliers and establish connections to stay in contact and maintain the relationship.
Working in teamwork for planning, researching and implementing tasks in order
to develop company's market shares.
Monitoring sales data to track information like sales trends and marketing techniques
in order to see what works and which areas need improvement.
Responsible for finding new clients in eastern province, distributing promotional items and advertisements.
Excellent communication and problem-solving skills, understand the economic
principles of supply and demand, and capable of making important decisions
Updating and exchanging technical information with KOMATSU executive related to
market and competitors situation.
Customers claims in corporation with service and spares department updated to KOMATSU - JAP
Organizing campaigns 3 S (Sales, Service, Spare parts) as follows:
* Inspect all komatsu construction machines at sites by komatsu maintenance tools
* Prepare the maintenance report to the clients
* Recommend the necessary spare parts according to the reports
Well understanding of customer's requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in
person and via telephone calls and emails and visits;
Frequently calling to arrange meetings with potential customers to prospect for
new business;
Responding to all communications as of emails, phone enquiries or others.
Acting as a contact between the company and its existing and potential markets;
Introducing & implementing the Japanese strategy to the local market.
Negotiating the terms of an agreement and closing sales;
Gathering market and customer information;
Representing the organization at trade exhibitions, events and demonstrations;
Negotiating on price, costs, delivery and specifications with buyers and managers;
Challenging any objections with a view to getting the customer to buy;
Advising on forthcoming product developments and discussing special promotions;
Creating detailed proposal documents, often as part of a formal bidding process that is
largely dictated by the prospective customer;
Liaising with suppliers to check the progress of existing orders;
Checking quantities of goods on display and in stock;
Recording sales and order information and sending copies to the sales office, or entering into
a computer system;
Reviewing gown sales performance, aiming to meet or exceed targets;
Gaining a clear understanding of customers' businesses and requirements;
Making accurate, rapid cost calculations and providing customers with quotations;
Attending team meeting and sharing best practice with colleagues.
Accurate and timely reporting of relevant product information to KOMATSU FACTORIES in JAPAN .
Mechanical engineering - Power systems ( internal combustion engine -Hydraulic systems. ....etc.)
