Citiphone officer
Citi bank N.A.
Total years of experience :4 years, 2 months
Responsible of :
Handling customer’s queries on day to day basis.
Arrange to make a sale on each and every opportunity
that we might have during the call.
Stick to the quality values of the organization. Specially
that an organization like Citi has wide range of customers
Follow up with the higher tier in the department for
Quality, Sales & MIS reports.
Make sure the every piece of information has been given
to the customers correctly to satisfy our customers’
needs.
Responsible of :
Responsible of Planning, Analyzing, Designing,
Implementing and Evaluating the development of
Excellence Co. As far as website designing and web based
software systems are concerned.
Interviewing interested VIP clients.
Preparation of presentation, charts, plans, and
supporting researches and analysis of market
information.
Creating new ways to increase company customers.
Responding to queries and compliances from VIP clients.
Responsible of :
Managing deals with customers.
Reporting every day sales.
listening to customer requirements and presenting
appropriately to make a sale;
maintaining and developing relationships with
existing customers in person and via telephone calls
and emails;
cold calling to arrange meetings with potential
customers to prospect for new business.
courses: highlights: network administration, network design & analytics, system security, project management, systems analysis
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