Shady Mansour, IT  Manager

Shady Mansour

IT Manager

Sumitomo Corporation

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Computer science
Experience
15 years, 10 months

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Work Experience

Total years of experience :15 years, 10 months

IT Manager at Sumitomo Corporation
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2011

● Updating and monitoring IT user accounts.
● Maintenance & management of the Critical Windows based Server Environment.
● Maintaining up to date Antivirus levels on all machines company wide.
● Working on Active Directory accounts, configuration of Blackberry's & laptops.
● Managing and monitoring of backups in multiple locations.
● Providing maintenance support and break-fix solutions.
● Troubleshooting technical problems and implementing solutions.
● Purchasing of IT Equipment and software in line within agreed budgets.
● Supporting a multi-site IT infrastructure of employees.
● Responsible for the fast and accurate troubleshooting of reported faults.
● Providing technical support via help desk systems for a wide range of internal & external
● Responsible for hardware and software installations
● Management of server software and daily backup .

IT Administrator at almarifa private school
  • United Arab Emirates - Sharjah
  • September 2009 to June 2011

● Updating and monitoring IT user accounts.
● Maintenance & management of the Critical Windows based Server Environment.
● Maintaining up to date Antivirus levels on all machines company wide.
● Working on Active Directory accounts, configuration of Blackberrys & laptops.
● Managing and monitoring of backups in multiple locations.
● Install windows server 2003 on the server, build the domain controller.
● Providing maintenance support and break-fix solutions.
● Troubleshooting technical problems and implementing solutions.
● Purchasing of IT Equipment and software in line within agreed budgets.
● Supporting a multi-site IT infrastructure of employees.
● Responsible for the fast and accurate troubleshooting of reported faults.
● Providing technical support via helpdesk systems for a wide range of internal & external
applications.

Project Consultant at Logo Business Solutions
  • United Arab Emirates - Dubai
  • June 2008 to September 2009

● Configured fully functional ERP system.
● User creation, authorization control and system support .
● Networking Issues like setting up LAN/WAN connections.
● Setting up backup and disaster recovery plans.
● Master Data collection, data cleansing and data uploading.

Education

Bachelor's degree, Computer science
  • at alquds university
  • January 2008

IT

Specialties & Skills

Public Relations
Accounting
Administration
servers
NETWORK
PUBLIC RELATIONS
ACCOUNTING

Languages

English
Expert

Training and Certifications

CCNA , ASP.NET (Certificate)
Date Attended:
January 2007
Valid Until:
December 2007

Hobbies

  • SPORTS
    FOOTBALL