Shafi Mohammed Kuniyil

Oversee the daily operation of the store.
Plan and assign daily workloads to the staffs.
Establish operational strategies to meet quality and customer service standards.
Develop marketing strategies to improve sales and profitability.
Provide administrative support as instructed by management
Maintain the outlet facility clean and safe.
Obtain customer feedbacks and recommend the necessary outlet operational changes.
Address customer queries courteously and ensure customer satisfaction.
Contributes as a team player who is deadline driven and works well with others.

Responsible to generate new outlets and orders.
Manage the sales, customer service, personal training, valuation, meeting, monthly sales targets, written reports compilation and sales figures.
Present the company to potential clients through direct communication in face to face meetings, telephone calls and e-mails.
Aggressively prospect and develop new customers through Networking, Referrals, Leads, Cold Calling.
Dealt with customers from various malls and outlets

Monitoring sales department.
Coordinate with sales executives for achieving monthly targets.
Established and maintained strong relationships with customers.
Reporting to sales manager daily and submit a daily sales report.
Handle customer related issues with concern to our sales manager.
Encoding all the documents.