Shafqat Shah, Marketing Manager

Shafqat Shah

Marketing Manager

Fast Line International LLC

Location
Oman - Muscat
Education
Bachelor's degree, Marketing
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Marketing Manager at Fast Line International LLC
  • Oman - Muscat
  • My current job since September 2013

• Exploring further market opportunities and possible penetration into the market in Muscat & across Oman • Further
enhance the overall business of the company • Ensure timely completion of projects and payments. • Responsible for the
overall performance of the company & the business. • Maintaining of good relationships with existing and prospective
(corporate & private) clients and thus increasing client base. • Coordinate with respective authorities to ensure necessary
permissions are obtained. • Ensuring tenders are purchased and filed on time by the concerned department. • Review
day to day operations of the company to ensure optimum usage of resources while minimizing costs.

Corporate Relations Manager at Global Platinum LLC - Platinum Design
  • Oman - Muscat
  • May 2012 to August 2013

• Working closely with prospective clients, uncover and understand client requirements and provide them the right solutions.
• Handling key corporate, government clients and representing the company in key events.
• Handling SME entrepreneurs (through the Public Authority of SMEs - Ministry of Commerce & Industry, Sultanate of Oman) to meet their design requirements.
• Grow knowledge of corporate giving trends and grow base of personal contacts by attending key governmental and corporate events.
• Conducting continuous studies on new marketing trends and ensuring marketing team is equipped with the latest techniques best suited to the market.
• Responsible for the recruitment of the marketing team as required from time to time to meet the expansionary needs of the company.
• Handling day to day administrative activities that include dealing with banks, government agencies such as Ministry of Manpower, Immigration, Royal Oman Police, MoCI and Muscat Municipality
• Responsible for preparing / compiling & submission of tender documents.
• Monitor and manage invoice / payments from clients.
• Accurately, and on a timely basis, document client contact and customer service activities, and process appropriate paperwork.
• Privileged and entrusted to handle the duties of the General Manager in her absence.
• Handled VVIP clients (HNIs) in Oman as well as company’s clients from Qatar & UAE
• Built a reputation in the market for the and helped the company grow from a start up.
• Have planned and started the implementation of a strategic long term plan for the company in diversification of its business activities to include other activities in the market such as real estate - property management & business brokerage.
• Helped the company plan and start virtual operations in Qatar & UAE.

Marketing Executive at Oman International Exchange LLC
  • Oman - Muscat
  • December 2010 to May 2012

• Reviewed and analyzed customer service levels against market benchmarks. Recommended changes in enhancing customer service levels which could potentially increase customer base.
• Build and maintain the relationship with customers including HNIs and other stakeholders. Bring in new accounts as well as maintain existing ones.
• Maintain a close watch on the market changes and respond to shifts accordingly.
• Manage & support development of branding strategies, campaigns and customer research through BTL communications.
• Conducted market surveys and compiled reports on (OIE’s) competitors’ strategies. Proposed sound recommendations based on findings.
• Created and directed programs that boost the visibility of company, products, staff, and powers in a market position and in a community.
• Proposed, developed and maintained e-marketing methods for company resulting in an increase in company reputation in the market.

Logistics Coordinator - MABGOC at ministry of sports affairs
  • Oman - Muscat
  • November 2010 to December 2010

Muscat Asian Beach Games Organizing Committee

• Assigning logistics staff to different venues and made follow ups on their work progress.
• Handled the responsibilities of receiving goods, processing documentation, storing deliveries at warehouse, tracking as well as distributing materials.
• Assisted Logistic Officer in identifying and selecting emergency supplies and equipment according to supply procedures and procurement specifications.
• Had to visit the different venues of The Games to check out all logistics were in place and used according to the standard operating procedures.

President at Monash University Student Association, MIS
  • Malaysia
  • August 2009 to November 2010

• Responsible for the overall functioning of the Society in a multi-ethnic environment as per the SOPs set by The Monash Student Council & the constitution of MIS
• Chair meetings regularly of a 15 member Board to ensure all events as planned are taking place, discuss any new proposals and discuss other functional matters.
• Liaise with the Government, Private sector companies and other external parties for conducting of our events and getting sponsorships.
• Prepare and allocated the budget to all departments according to their needs and availability of funds.
• Managed and headed large scale events with attendance of more than 500 people. Developed the whole event management plan to ensure the event was conducted smoothly.
• Manage and assign duties to sub-committee and recruit people as necessary for events or other functional purposes.

Education

Bachelor's degree, Marketing
  • at Monash University
  • July 2011

Specialties & Skills

Word Of Mouth Marketing
Customer Interaction Management
Islamic Finance
Market Research
Public Relations
Microsoft Office

Languages

English
Expert
Bengali
Intermediate
Hindi
Intermediate
Urdu
Intermediate
Arabic
Beginner
Malay
Beginner

Hobbies

  • Travelling, Reading, Learning
    Travelling is my hobby which enables me to learn to more about different cultures, languages and people. This thus helps me personally as well as professionally making it easy to communicate with them. This is also crucial for me as a marketer to keep myself updated with the required tactics to be used and as an administrator while communicating with my colleagues.