IT Project Manager
Global Investment House
Total years of experience :22 years, 5 Months
» Working for Global Investment House as IT Project Manager. Global Investment House is one of the leading investment firms in the Middle East region. Current responsibilities include:
o Creating project proposals, statements of work, support level agreements, software licensing agreements and other forms of business relationship management including detailed specifications and Cost/Benefit Analysis;
o Successfully Implemented Infrastructure projects such as:
Active Directory Upgrades;
Exchange Migration from 2003 to 2007 & also Exchange 2007 to 2010;
Oracle RAC implementation;
Online Trading Security & Infrastructure implementation across 5 countries;
Network implementation at new Head Office;
WAN network & Infrastructure implementation across 10 countries
Document Management & Business process workflow implementation
Tape consolidation along with a 3 tier centralized backup policy implementation
Database consolidation
o Currently implementing the following IT projects:
Business continuity project for the whole organisation across 2 countries;
o Maintaining the availability of company computer datacenter resources (eg. Servers, networking hardware, Firewall etc)
o Administered multi-server Windows 2003 LAN, 300+ workstations and 300+ end-users
o Implement & configure Oracle 10g RAC cluster for Online Trading Project
o Implement a secure Networking & Server infrastructure for the Online Trading Project
o Recommended, evaluated and purchased IT assets
o Maintained inventory of IT assets
o Purchased software licensing and tracked licensing compliance
o Designed and implemented multi-node network expansion
o Implemented Internet proxy/firewall and monitoring solution
o Administered and maintained Microsoft Exchange Clusters & Exchange WAN topology
o Maintained system tape backups and implemented disaster recovery plan
o Maintained all servers, PC’s, workstations and printers
o Designed and maintained corporate Intranet and Internet sites
o Produced system/network documentation, SOP’s and IT policies based on ITIL
o Maintained network security policy, addressed server security issues and applied appropriate security patches and upgrades
o Develop administration tools and procedures
o Pre-sale designing & compilation, also to give consultation on various subjects (SUN, Microsoft, Cisco etc) to clients, to provide 3rd level support on escalations to other engineers, to set procedures & roadmaps for other employees to follow the Microsoft Operations Framework.
o Product Demo, Product Presentations & Conducting Workshops
o Supporting Sales Executive on Pre-Sales Cases on Microsoft/IBM Products and services
Delivering the Presentations for the Customer
Preparation of Proof of Concepts
Designing the Solutions
Integration of Hardware and Software.
Resolving problem associated with Sales Solutions and Situations
Worked with Business Critical Team for the resolving the Complex Issues.
Participated in the Sales Call for the Technical Clarifications
Reviewed RFP responses for the Hardware and Software Technical Accuracy
o Conduct Training for other client corporate personnel in the form of both hands-on & classroom trainings. Having also conducted workshops for Microsoft Active Directory, Microsoft Exchange, SMS 2003, Sun Field Essentials & Cisco networking concepts.
o Supporting Microsoft, Sun & Cisco platforms as well as Designing & planning implementation projects for complete systems infrastructure;
Network administrator, main jobs included looking after CISCO routers, Sun Solaris Machines, NetApp Cache engines, Cacheflow, Lucent NASes. Having very capable experience in all of them.
B.I.T