IT Supervisor/ System Analyst
Lupp Middle East LLC
Total years of experience :23 years, 11 months
Key Deliverables
•Extending support to the ERP team for back office product such as SQL 2005, crystal report, VPN access, etc.
•Working on and managing the Avaya IP office Manager, Creating users, security for users for international calling, call forwarding, taking backup of configuration on regular basis.
•Handling the Time Attendance System, generation of reports, Appling policy such as holiday, office timing, etc. and generating report according to HR requirements.
•Functioning on the activities pertaining to IT Procurement, development of IT policies, Auditing policy, AD policies, and training assisting users for new IT technologies in organization and application documentation.
•Acquiring regular backup for the entire database for head office and site office; spearheading electricians for network & electrical wiring in Head office and site office; working on the troubleshooting of the CCTV camera issue on site and taking regular backup for recorded videos.
Notable Highlights
•Successfully configured as well as deployed:
•NAS storage for file servers and backups; SharePoint for document library and help desk for regular user calls related to daily activities, etc.; Exchange 2010 SP1 for whole organization without extra cost of lease line; Hyper-V for certain server roles for cost cutting and disaster recovery plan.
•Firewall hardware and software such as ISA 2006 and sonic wall, with content filtering utility GFI web monitor; entire IT infrastructure for Lupp Middle East LLC which contains HP ProLiant Server Series G6, G5 and Dell power edge servers.
•Worked effectively for implementation of Ramco ERP with Ramco Engineer.
•Design VSAT satellite internet connectivity for 50 site users as local internet service provider where not able to provide good internet connection.
•Rewarded and received appreciation letter for hard work.
•Trained users for regular system activities like Microsoft back office, help desk, etc.
Implementation, Operation, Strategic, Technical, Architectural skills for small, medium and enterprise clients and projects in IT.
Server : Windows 2003, 2008, 2012 Server
Messaging : Microsoft Exchange 2003, 2007, 2010, 2013 Server.
Virtualization : VMware v-sphere 4, 5, 6 & Hyper-V 2008R2, 2012R2.
Virtualization Management server : Vcenter 4, 5, 6 And SCVMM 2008R2 & 2012R2.
Cloud Solution : Microsoft Computing platform and services
Backup solution : Symantec Backup, Acronis, Veem .
Storage : HP EVA, HP MSA series, EMC CX Series, NetApp, Equallogic Blade Arrays, Dell NAS storage.
Storage Networking : Brocade Fiber channel & IP Storage switch's.
DR Solution : VMware Site Recovery Manager, Hyper-V etc.
AD Migration : Active directory migration from 2000, 2003 to 2008 or 2012R2.
Exchange migration : Cross forest migration & single forest migration.
Domain Migration : Cross forest migration & single forest migration.
Firewall : TMG 2006 to 2010, Sonicwall TZ series.
Monitoring : SCOM, N-central, Solar Winds, Manage engine.
Hardware : HP : ML, DL & HP BladeSystem c7000 Enclosures
Hardware : Dell PowerEdge 2950, 1800, R720, R730, R730XD, R820, R920, Dell PowerEdge M1000e Blade Enclosure etc.
Built IT infrastructure from scratch for several clients.
Rewarded and received appreciation letter for hard work.
Key Deliverables
•Administered the system health, services, file systems space and network usage on a regular basis.
•Handled the updates of the new technologies.
•Acquired regular backup.
•Design and implemented oracle base support call center to a portable pckage which minimized 90% time for installation.
•Design and implemented time saving technique for IT documentation which supported the whole organization.
Major Projects
Ministry of fisheries:
Done complete project from scratch, Installed and configure Windows 2003 servers with all required services. Installed and configure windows 2007 exchange server. Trained IT staff for administrative task.
Ministry of Transport:
•Installed and configured first production setup in Muscat in 2008 server with all required server role. Installed server racks and HP DL 380 G5 and DL 360 servers. Done rack cable dressing and patching of network cables. Created group policy and roaming profile for users. Installed and configured ISA 2006 and update the policy for internet access. Installed as well as configured Exchange 2007 CCR cluster. Trained IT staff for administrative task.
OMASCO
•Migrated OMASCO’s existing network from win 2000 to win 2003 servers. Installed and configured Windows 2003 server, Exchange server 2003, as per requirement from the client. Migrated from old exchange 2000 to exchange 2003. Configured Mail marshal and Norton Antivirus as per guidelines specified by the client. Installed. Migration of domain and exchange mailboxes from old domain to new domain for 250 users.
Ministry of Environment
•Complete new installation and configuration of 2 server racks, network cabling, cable dressing, HP DL series servers, HP Blade Server, Fiber optic SAN storage HP EVA 6400 series, ESX 3.5 servers and Trained IT staff for administrative task.
Key Deliverables
•Functioned as:
-Level 2 support engineer for 6 service organization in US through help desk.
-Local System Administrator for ACS LTD.
•Handled the installation, configuration, administration and monitoring of the availability of important services for client in US and India including firewall, switches, routers, servers hardware, printers, Exchange server 2007 Windows servers, Antivirus, backups, Citrix, etc.
Key Deliverables
•Managed as well as administered the configuration of the LAN and WAN environment.
Handled the troubleshooting as well as extended support towards the regular client issue including e-mail access, service not working, system down, etc.
•Administered Broadband lines troubleshoot TCP/IP issues.
•Worked on the activities including routine maintenance and user file backups all servers and database.
Key Deliverables
•Conducted analysis over:
-Problems regarding Active Directory issues and network connectivity problems.
-Available disk space to ensure sufficient space for regular operations.
•Administered as well as handled 95 users LAN and WAN network, all servers and desktop.
•Installed, configured, and update server-based applications.
•Designated user accounts and granted permissions to share resources; prepared regular backup of all file servers and mailboxes database; directed electrician to install network cabling to industry standards during renovation project; evolved design for the fault tolerant disks for clients in case of hard drive failure.
•Handled LAN Printers especially in Canon IR Series; involved in the migration of the old messaging systems Exchange 2000 to Exchange 2003.
•Extended technical support as well as assistance to 95 staff, assisting with network access, printing, and application software operation.
Clientele
•AMYOTechnogies, Aurangabad - http://www.amyotech.com
•Lokmat Times, Aurangabad - http://onlinenews.lokmat.com/index.php
•Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Key Deliverables
•Involved in the installation and configuration of:
-Windows 2000/2003 server for customer with required services; exchange server on some customer sites; desktop; thin client in various Internet café, ADSL routers and ISDN internet connection.
-Configured web filter such as surf control for spyware, executable etc file blocking in several customer locations such as internet cafe.
•Evolved the design of the Active Directory infrastructure in order to meet business and technical requirements for customer for small to medium size.
•Developed:
-Images through imaging utilities including Ghost and Drive Image Recovered as well as Restored systems as per the required norms.
-Compact Windows XP service pack 2 for unattended installation on 266 Mhz Celeron in order to enhance system performance.
•Handled activities pertaining to Hardware Troubleshooting, Bios update, Network Cabling.
Acquired certifications including: -VMware Certified professional -Microsoft Certified Professional. -Microsoft Certified System Administrator. -Microsoft Certified System Administrator Messaging. -Cisco Certified Network Associate. -Microsoft certified IT Professional -Microsoft certified technology specialist (Microsoft Exchange 2007) •Undergone trainings regarding: -Exchange 2007 Enterprise messaging administrator. •Currently attending training on ITIL course.