shajith mohamedali, IT Support Engineer

shajith mohamedali

IT Support Engineer

Lulu Group International

Location
Saudi Arabia - Jeddah - Al Marwah
Education
Master's degree, master of computer application
Experience
12 years, 4 months

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Work Experience

Total years of experience :12 years, 4 months

IT Support Engineer at Lulu Group International
  • United Arab Emirates - Dubai
  • My current job since April 2012

My responsibilities are the smooth running of computer systems and ensuring users get maximum benefits from them, may include:

installing and configuring computer hardware operating systems and applications;monitoring and maintaining computer systems and networks;talking staff/clients through a series of actions, either face to face or over the telephone, email and remote to help set up systems or resolve issues;troubleshooting system and network problems and diagnosing and solving hardware/software faults;replacing parts as required;providing support, including procedural documentation and relevant reports.

Experienced in SAP ERP, Software, Hardware, Networking, POS Related, Business Intelligence for generating reports, MCITP Active directory for creating users, OU, Computers, group policies, MS Office.Installing configuring Lotus notes and Antivirus applications etc

Education

Master's degree, master of computer application
  • at vlb janakiammal college of arts and science
  • April 2011

secured 70% marks without any arrears in whole six semester.

Bachelor's degree, computer science
  • at sree narayana guru college, chavadi
  • April 2008

secured 65%

Specialties & Skills

Windows Server 2008
Windows Support
MS Office Automation
Microsoft Office
ms office,vb.net,html,sql basics
windows server 2008 system engineer
tally 6.3,erp 9

Languages

English
Expert
Hindi
Beginner
Arabic
Beginner
Malayalam
Expert