Sales Coordinator
Rawabi Marketing International
Total years of experience :18 years, 7 months
Job Profile / Key responsibilities:
• Managing all the sales related activities.
• Handling a high volume of customer inquiries whilst providing a high quality of service to each caller.
• Writing up accurate and grammatically correct sales correspondence.
• Tracking sales orders to ensure that they are scheduled and sent out on time.
• Effectively communicating with customers in a professional and friendly manner.
• Ordering and ensuring the delivery of goods to customers.
• Supporting the field sales team.
• Ensuring that staff uniforms and personal appearance are always clean and professional.
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
• Contacting potential customers to arrange appointments.
• Speaking with customers using clear and professional language.
• Resolving any sales related issues with customers.
• Completing the administrative needs of the Sales Department.
• Making follow-up calls to confirm sales orders or delivery dates.
• Responding to sales queries via phone, e-mail and in writing.
• Accurately analyzing and assessing statistical data.
Responsibilities & Duties:
Assist sales team by focusing on managing schedules and following up on sales quotations
Respond to online on telephonic queries
Liaise between departments to provide support to sales activities
Assess the progress of sales activities
Assist in devising and implementing sales strategies
Follow up on all inquiries and prepare sales proposals
Perform sales reporting and analysis
Handle contract management and digital activities
Responsible for maintaining files of sales invoice, Performa invoice and purchase orders