TECHNICAL SUPPORT
MINISTRY OF INTERIOR
Total years of experience :23 years, 9 months
Installation and Support for Operating systems (Windows Vista/XP/7.0/8.0)
Installation of Applications, Service Packs and Security Patches for Desktops & Servers.
Installation and configuration of Outlook (2003/2007/2010).
Installation, configuration, and Administration of Dell, Fujitsu and HP Servers.
Administration of Active Directory Users, Groups, DHCP, DNS, IIS and FTP Services.
Administration of File server and Print Servers.
Managing File and folder level Permission as per the requirement of Different Departments.
Administration of Tape Library, Data Backup and Restore Using HP Data Protector.
Maintenance and Troubleshooting of Network Problems.
Installation of Devices (Printers, Scanners, Barcode readers Passport verifier etc.)
Inventory.
1.Managing WAN Links From Remote sites to the Hub Centre.
2.Handling ISDN Backup Link.
3.Attending and resolving calls from remote sites.
4.Installation and Administration of Operating systems.(WinNT, Win2k, WinXP).
5.Administration of Exchange 2000.
6.Administration of DHCP Server.
7.Installation and configuration of Outlook Express/ Outlook 2000.
10.Data Backup.
Certification ------------------ *C C N A (Cisco Certified Network Associate) *M C S E (Microsoft Certified System Engineer) *C N A (Certified Novell Administrator)