Corporate Sales Manager - DXB
Sharjah Airport Travel Agency
Total years of experience :18 years, 9 Months
- Increased corporate travel revenue by 30% within the first 6 months. Established relationships with multiple new accounts building a strong client portfolio of government entities, Large MNCs and SMEs.
- Engaged C level executives and senior management to manage and consolidate their corporate travel portfolio resulting in substantial cost savings on their travel spend.
- Partnered with sports management companies to provide travel services for sports tournaments generating and exceeding revenue targets by almost 50%.
- Acquired 5 high-profile accounts, generating AED 1.5M in new business, through strategic marketing efforts, market analysis and competitor analysis.
- Acted as area sales manager for GSA partnership airline - Air Peace. Managed and lead a blitz campaign successfully introducing their new offer in the market.
- Managed and mentored a team of 8 relationship executives and overlooked a corporate client portfolio worth AED 136 million.
- Achieved 15% increase in year on year sales.
- Acquired 6 high revenue accounts generating an average of AED 1 million of new business per month by establishing and mandating relationships with government organizations and large MNCs.
- Generated new business from SMEs via cold calls, in person visits, referrals from contacts to a value of AED 200, 000 per month.
- Drafted multi-million AED tender submissions, completing complicated proposals that resulted in annual sales of AED 8 Million.
- Resolved major client complaints to retain customers valued at AED 3-4 million per annum.
- Innovated a fresh idea to market bespoke holiday packages for corporates and thereby cross sell holiday services to corporates that brought in AED 50-100, 000 per month in incremental revenue.
- Coordinated and delivered support to dignitaries, speakers, delegates, employees and management, covering all aspects of event participation such as registration and all travel related arrangements.
- Audited events locations and carried out site inspections to validate they matched agreed standards.
- Assisted senior management with event bidding and budgeting.
- Increased company sales by 15% within the first 2 months.
- Organized and represented the company in exhibitions and thereby solicited new business and built new supplier relationships thereby negotiating better buying prices and thereby increasing yield.
- Compiled user requirement specifications for the information systems (technical, software and websites) requirements of Dnata Agencies with Emirates IT, Revenue Accounts & other support departments.
- Monitored and maintained change log of all systems and tracked delivery schedules. Escalated variations to the line manager for timely corrective measures.
- Worked closely with Emirates IT, line sections and other service departments (Revenue Accounts, Finance etc.) in the implementation of the new systems / enhancements through proper implementation plans.
- Supported revenue optimization by compiling a detailed monthly causal analysis which helped in detecting frequently occurring errors by studying and analysing all logged fault calls to Emirates IT.
- Providing delegate management services related to registration and travel arrangements to VIPS, participants and speakers.
- Collated a list of prospective sponsors and subsequently pitched and solicited sponsorships deals.
- Negotiated contracts with service providers and suppliers such as hotels, convention centres and tour operators.
- Hired, trained, and supervised support staff required for onsite operations.
- Provided highest level of customer service to retail and government clients to ensure error free itineraries and travel arrangements.
- Provided additional non-air product services such as hotel accommodations, car hires, visas and travel insurance as and when applicable.
- Managed top level corporate accounts by being the single point of contact for all travel requirements.
The MBA course entails comprehensive exposure to the key analytical tools required to make sound business decisions.
The program included a wide array of courses which delved into the complicated world of computer engineering including computer architecture, assembly language, software tools, digital signal processing etc.