Shamsa Abdulrahman, Coordinator - Recruitment

Shamsa Abdulrahman

Coordinator - Recruitment

Higher Colleges of Technology

Location
United Arab Emirates - Dubai
Education
Master's degree, Master of Human Resource Management
Experience
14 years, 11 months

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Work Experience

Total years of experience :14 years, 11 months

Coordinator - Recruitment at Higher Colleges of Technology
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2014

Currently heading a team of 6 recruiters, recruiting for 17 colleges around UAE

Manager - Human Resources at aswaaq
  • United Arab Emirates - Dubai
  • April 2010 to April 2012

Guide and manage the overall provision of Human Resources services, policies, and programs for aswaaq. The major areas include:

•recruiting and staffing;
•organizational departmental planning;
•performance management and improvement systems;
•organization development;
•employment and compliance to regulatory concerns regarding employees;
•employee onboarding, development, needs assessment, and training;
•policy development and documentation;
•employee relations;
•company employee and community communication;
•compensation and benefits administration;
•employee safety, welfare, wellness and health;
•employee services and counseling.

Recruitment Officer - Staffing at mashreqbank
  • United Arab Emirates - Dubai
  • September 2009 to March 2010

 Leverage online recruiting resources and in-house recruitment efforts to identify and hire the very best candidates
 Manage the presentation, selection, offer, negotiation, closing and administrative components of hiring
 Maintain accurate and well-ordered documentation on all candidates.
 Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation
 Develop a pool of qualified candidates in advance of need
 Work closely with hiring managers and department managers to coordinate planning activities regarding hiring, trends, needs and recruiting strategies
 Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads
 Perform detailed reference checks and/or reference analysis on selected candidates
 Lead the creation of a recruiting and interviewing plan for each open position to efficiently and effectively fill vacancies
 Conduct interviews and competency based assessments to shortlist candidates for open positions
 Maintain all pertinent applicant and interview data in a human resources information system

National Learning and Development Specialist at mashreqbank
  • United Arab Emirates - Dubai
  • October 2008 to August 2009

•Create and develop the unit’s guiding principles and strategic direction through designing and updating of strategy development documents

•Design, develop and ensure execution of development programs based on organizational and employee needs

•Create and ensure implementation of On-the-job training plans for new joiners in all divisions of the bank

•Create and ensure implementation of Individual Development plans for employees in specific divisions of the bank

•Conduct consultation meetings with management and their subordinates, on a monthly basis, to analyze training needs and determine subsequent training and development priorities

Customer Service Officer at Noor Islamic Bank
  • United Arab Emirates - Dubai
  • August 2007 to September 2008

- Identified customer needs and presented appropriate company product and service offerings

- Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business

- Succeeded in resolving escalated customer service issues by alleviating delicate situations with professionalism and sensitivity

- Provided On-the-Job training and coaching to new joiners within branches

Education

Master's degree, Master of Human Resource Management
  • at Hamdan Bin Mohammed Smart University
  • June 2016
Bachelor's degree, Bachelor of Science in Design Management
  • at The American University of Sharjah
  • July 2006
High school or equivalent,
  • at Al Mawakeb School
  • June 2000

Specialties & Skills

Science
Outlook
Negotiation
MS Word
MS PowerPoint
MS Excel
Adobe Photoshop
Adobe illustrator
MS Outlook

Languages

English
Expert
French
Intermediate
Arabic
Expert

Training and Certifications

Basics of HR (Certificate)
Date Attended:
October 2008
Valid Until:
October 2008
Training and Coaching (Certificate)
Date Attended:
January 2009
Valid Until:
January 2009
ISO 9001:2008 Internal Auditor Training (Certificate)
Date Attended:
February 2011
Valid Until:
February 2011